Field Engineer I: Onsite Tech & Installations

Aristocrat; Tulsa (OK); On-site; USD 45,500 - 84,500; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with employer matching

Paid time off

Job summary

Aristocrat is seeking a Field Engineer I to deliver seamless gaming system installs, upgrades, and post‑sales support at client sites. This role emphasizes problem solving, collaboration, and adherence to regulatory standards in diverse environments.

Ideal candidates have 2+ years of technical experience, familiarity with Windows/Linux, virtualization, and networking, plus strong communication skills and willingness to travel up to 75%.

Qualifications

• Associate’s degree in Information Technology or related field, or equivalent experience.

Responsibilities

• Serve as the primary technical contact for assigned customer sites, ensuring alignment with business needs.
• Plan, coordinate, and complete software installations, upgrades, and hardware configurations.
• Troubleshoot technical issues related to software, firmware, and hardware.
• Develop and manage project plans, ensuring timely execution.
• Furnish post-installation aid to preserve system stability and customer happiness.
• Collaborate with collaborators to ensure adherence to all regulatory and operational requirements.
• Document processes and compose detailed reports to support continuous improvement.
• Manage multiple tasks independently in a fast‑paced, evolving environment.
• Travel up to 75% to support client locations and project activities.

Skills

Windows

Linux

Virtualization

Networking

Database administration

Kubernetes

SAN environments

Microsoft Office

Communication

Gaming industry experience

Education

Associate degree in Information Technology

Tools

Kubernetes

Job description

Aristocrat is seeking a Field Engineer I to deliver seamless gaming system installs, upgrades, and post‑sales support at client sites. This role emphasizes problem solving, collaboration, and adherence to regulatory standards in diverse environments.

Ideal candidates have 2+ years of technical experience, familiarity with Windows/Linux, virtualization, and networking, plus strong communication skills and willingness to travel up to 75%.