Field Engineer AV

AppleOne Employment Services; Dallas (TX); On-site; USD 55,000 - 59,000; Full time

Job summary

AppleOne Employment Services in Dallas, TX is seeking an experienced Field Engineer AV for a direct hire opportunity. You will install, commission, and train users on advanced Audio-Visual systems for enterprise environments, solving complex issues and delivering projects from initial setup to customer acceptance.

The role requires hands-on configuration of AMX, Biamp, Cisco, Crestron, Polycom and related devices; DSP work, networked AV, and strong communication with customers and project teams.

Qualifications

• Bachelor's degree in Engineering or 3–6 years of professional Audio-Visual field engineering experience.
• Experience configuring advanced Audio-Visual systems in enterprise environments.
• Strong ability to diagnose and resolve complex AV issues in the field.

Responsibilities

• Write and modify DSP files and coordinate DSP control with control system programmers.
• Configure advanced Audio-Visual systems including AMX, Biamp, Cisco, Crestron, Polycom, matrix mixers, switchers, and codecs.
• Configure IP-addressable devices such as routers, switches, servers, and related networked AV components.
• Drive project deliverables from installation through commissioning, final inspection, troubleshooting, and system acceptance.
• Load, test, troubleshoot, and validate control code to ensure reliable system performance.
• Train customers on system functionality, operation and best practices for day-to-day use.

Skills

DSP programming

AV system configuration

Field engineering

Education

Bachelor's degree in Engineering

Tools

AMX

Biamp

Crestron

Job description

Job Summary

We are seeking an experienced Field Engineer AV for a direct hire opportunity in Dallas, TX with an established technology systems integrator serving enterprise clients across complex Audio-Visual, communications, lighting, and security environments. This role is ideal for a highly technical AV professional who can work independently, solve complex system issues, and deliver advanced Audio-Visual projects from installation through commissioning and customer training.

The Field Engineer AV will support sophisticated AV systems for professional, high-profile client environments where reliability, performance, and user experience are critical. This opportunity offers the chance to work with leading-edge AV technologies, collaborate with skilled project teams, and continue building expertise through exposure to advanced manufacturer platforms and technical training.

This is a strong fit for a self-motivated field engineering professional who values a team-oriented culture, supportive leadership, technical excellence, and the opportunity to make a visible impact on customer success.

Key Responsibilities

• Write and modify DSP files and coordinate DSP control with control system programmers.
• Configure advanced Audio-Visual systems including AMX, Biamp, Cisco, Crestron, Polycom, matrix mixers, switchers, and codecs.
• Configure IP-addressable devices such as routers, switches, servers, and related networked AV components.
• Drive project deliverables from installation through commissioning, final inspection, troubleshooting, and system acceptance.
• Load, test, troubleshoot, and validate control code to ensure reliable system performance.
• Train customers on system functionality, operation and best practices for day-to-day use.

Compensation and Benefits

• Direct hire opportunity.
• Compensation range: $40 to $43 per hour, based on experience.
• Comprehensive benefits package including Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, Paid Time Off, Commuter Benefit, 10 Paid Holidays, 401k plan with discretionary employer match, company-paid Group Term Life Insurance, and Long Term Disability.
• Travel is required to customer locations, fabrication facilities, and manufacturer locations for advanced technical training.

Required Qualifications and Skills

• Program, configure, test and commission advanced Audio-Visual systems in enterprise client environments.
• Troubleshoot complex AV system issues from installation through final inspection.
• Coordinate DSP, control systems, networked AV devices, and customer training.
• Interface independently with customers, system engineers, design consultants and project teams.
• Bachelor's degree in Engineering or 3 to 6 years of professional Audio-Visual field engineering experience.
• 6 to 10 years of overall relevant experience preferred based on role level.
• Deep technical knowledge of advanced Audio-Visual system functionality and DSP architecture.
• Experience configuring systems and platforms such as AMX, Biamp, Cisco, Crestron, Polycom, matrix mixers, switchers, codecs, routers, switches and servers.
• Ability to load, test, troubleshoot and validate control code.
• CTS certification or higher through ICIA or AVIXA.
• Technical certifications from major equipment manufacturers such as Crestron, Extron, ClearOne, AMX or similar platforms.
• Strong written and verbal communication skills with professional customer service ability.
• Self-motivated, organized, personable and able to make timely independent decisions in the field.
• Proficiency with personal computers and advanced software tools.
• Ability to collaborate effectively with diverse technical teams, customers, consultants and industry professionals.

Preferred Qualifications

• Experience supporting large or complex enterprise AV environments.
• Advanced manufacturer certifications in Crestron, Extron, Biamp, AMX, Cisco, Polycom, ClearOne or similar AV technologies.
• Experience working with financial services, legal, technology, life sciences or other professional services client environments.
• Strong background in networked AV, DSP programming, control systems and commissioning best practices.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.