Field Engineer 4

Ampcus, Inc; Fort Collins (CO); On-site; USD 50,000 - 70,000; Full time

Job summary

Ampcus, Inc is seeking a highly motivated Field Engineer 4 in Fort Collins, CO. You will be responsible for performing onsite repairs of laptops and desktops, as well as replacing hardware components.

The ideal candidate must have A+ Certification and at least 1 year of hands-on break-fix experience. You will also need reliable transportation, the ability to travel extensively, and should be able to troubleshoot basic hardware issues.

Qualifications

• A+ Certification is required.
• 1+ year of hands-on laptop/desktop break-fix experience.
• Basic knowledge of Microsoft applications.

Responsibilities

• Perform onsite repair of laptops and desktops.
• Replace hardware components like drives and keyboards.
• Travel throughout the assigned service area.

Skills

A+ Certification

Hands-on laptop/desktop break-fix experience

Basic knowledge of laptop/desktop hardware

Reliable personal vehicle

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Field Engineer 4

Location

Fort Collins, CO

Must-have requirements

• A+ Certification (required)
• 1+ year of hands-on laptop/desktop break-fix experience
• Reliable personal vehicle and valid car insurance
• Ability to travel extensively within the assigned metro area
• Ability to complete required product training
• Ability to pass drug and background screening
• Basic knowledge of laptop/desktop hardware, software, and Microsoft applications
• Must be at least 18 years old

Preferred qualifications

• Computer-building experience
• Experience diagnosing Dell laptops and desktops

Key responsibilities

• Perform onsite repair of laptops and desktops.
• Replace hardware components such as hard drives, motherboards, keyboards, and LCDs.
• Perform whole-unit swaps and repair or replace PC peripherals.
• Travel throughout the assigned service area to customer locations.
• Update and close service tickets in real time using the company's mobile call management system.
• Troubleshoot and resolve basic hardware issues.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.