Field Engineer 3 (263833)

ZipRecruiter; Chicago (IL); On-site; Full time

Job summary

A leading company seeks a Field Engineer 3 for a 9-month contract in Chicago, IL. The role involves installing and maintaining hardware and software, providing AV support for events, and ensuring satisfaction with service delivery. Candidates should have a high school diploma and 2-4 years of relevant experience.

Qualifications

• 2-4 years experience in field required.
• Proficient in audio visual systems and troubleshooting.
• Familiar with various audio and video connectors.

Responsibilities

• Installs, repairs, and maintains hardware and software.
• Provides full AV support for client presentations.
• Monitors and improves service delivery metrics.

Skills

Technical support

Audio/Visual support

Problem-solving

Communication

Education

High School Diploma or GED

Technical certification or Associate Degree

Tools

Audio DSP

AV switches

AV extenders

Job description

Job DescriptionJob Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Field Engineer 3

Location:Chicago, IL 60601

Duration: 09 months

Pay Range: $25.90/hr. on w2

Job Description:

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

• Provides full Audio/Visual support for meetings, conferences, town halls, client presentations.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Familiarity with a variety of Audio Visual system, including Room Kits, Cisco,
• Understanding of audio, internet, power, and lighting cables such as XLRs, DMXs, in connectors, Speakon connectors, 3.5 connector, IEC, cat-5, cat-6, true 1 etc.
• Proficient with audio DSP's, AV switches, DIs, and AV extenders etc
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Key Qualifications:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 2-4 years experience in area of responsibility.

About ASK:ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate and are committed to creating an inclusive environment for all associates.