Field Engineer

Wayve; United States; On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Relocation support

Visa sponsorship

Learning and development budget

Health insurance

Job summary

Wayve is seeking a Field Engineer to diagnose and resolve vehicle software and hardware issues, ensuring rapid fault triage and adherence to safety protocols. The role is on-site in Tokyo or Yokohama, with weekend coverage as needed and close collaboration with global teams.

You will use diagnostic tools and platforms like Datadog and Mender, supporting fleet operations in a fast-paced environment while contributing to process improvements and high uptime.

Qualifications

• Japan driver's license required.
• Fluent Japanese (N2+) and English required.
• Strong diagnostic skills for vehicle software/hardware faults.
• Experience in fleet operations or automotive/ADAS is a plus.
• Willing to work weekends and on-site in Tokyo/Yokohama.

Responsibilities

• Perform on-site fault triage and resolution of vehicle software and hardware issues to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols.
• Collaborate with field engineers and cross-functional teams to troubleshoot issues.
• Meet a 5-minute response time to keep vehicles operational.

Skills

Driver's license (Japan)

Japanese language (N2+)

English language (fluent)

Vehicle diagnostics

Hardware fault triage

Software fault triage

Fleet operations experience

AD​AS knowledge

Education

Bachelor's degree in Automotive/Mechanical/Electrical/Electronic Engineering/CS/Robotics

Tools

Datadog

Mender

JIRA

Job description

Before the detail, here's the challenge you'd help us solve.

We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.

Here’s what this particular role covers.

About our Fleet Operations Team

Our Fleet Operations Team is responsible for maintaining the safety, performance, and operational readiness of Wayve's autonomous vehicle fleet — from routine servicing and diagnostics to urgent repairs and vehicle readiness for high-visibility events. The team keeps our fleet in peak condition to support testing, demonstrations, and real-world deployment, working closely with engineering, drivers, and operations teams to keep autonomy moving forward, every single day.

Your day-to-day

The Field Engineer is a hands-on technical contributor responsible for diagnosing and resolving vehicle software and hardware issues to keep the fleet operational. They will play a critical role in rapid fault triage, ensuring a 5-minute response time while strictly adhering to safety protocols. Working closely with fellow engineers and global teams, they will contribute to seamless operations through effective communication and problem-solving. As part of a newly established function within Fleet Operations, the Field Engineer will help refine processes and drive efficiency in a fast-paced, high-impact environment.

What you'll be working on

• Perform on-site fault triage and resolution, diagnosing and repairing vehicle software and hardware issues quickly to maintain fleet uptime.
• Follow structured fault diagnosis and repair protocols, ensuring all work is carried out efficiently and in alignment with operational workflows.
• Collaborate with fellow field engineers and cross-functional teams to troubleshoot and resolve technical issues effectively.
• Respond rapidly to issues, meeting the 5-minute issue response to keep vehicles operational and our teams feeling adequately supported.

You should apply if

Essential

• You hold a Japan Driver's License.
• You speak both Japanese (N2 or above) and English (fluency is a must).
• You have strong technical expertise — a solid understanding of vehicle diagnostics, software and hardware fault triage, and repair processes. Experience in fleet operations, automotive systems, or ADAS technology is a plus.
• You can troubleshoot and resolve technical issues quickly, meeting strict SLAs (5-minute response time) to keep vehicles operational.
• You communicate and collaborate well — capable of working closely with global teams, providing clear technical updates, and ensuring smooth handovers across locations.
• You have a deep understanding of safety protocols, incident management, and adherence to operational procedures to ensure secure and effective repairs.
• You're adaptable and flexible, comfortable in a fast-paced, evolving environment, including on-call rotations and weekend coverage as needed.
• You're familiar with diagnostic tools, software monitoring platforms (e.g., Datadog, Mender), and ticketing systems like JIRA.

Desirable

• Bachelor's degree (B.Sc. or equivalent) in Automotive, Mechanical, Electrical/Electronic Engineering, Computer Science, Robotics, or a related technical discipline.
• Knowledge of ADAS on-road testing, safe vehicle-operation procedures, and relevant safety or high-voltage/EV certifications.
• High-voltage/EV certification and practical experience diagnosing EV systems.
• A demonstrated continuous-improvement mindset: able to identify recurring vehicle issues, turn field observations into actionable feedback, and help improve repair processes, vehicle uptime, and operational safety.

Additional requirements

• This role is based on a rota with a shift pattern, Monday to Sunday (must be able to work weekends): 06:30–15:30 or 14:30–23:30.
• On-site at our office in Tokyo or Yokohama. Tokyo will be the main place of work, but you might be required to go to Yokohama office sometimes when there is a business need.
• All applicants are required to disclose any second job as part of the application process.
• All applications are subject to a health check before/after.
• Employment is contingent on passing training, pre-employment checks and ongoing drug/alcohol testing, per our policy. You'll be tested for drugs and alcohol during your onsite interview.

Not ticking every box? That’s totally okay! If you’re passionate about autonomy and keen to learn, we encourage you to apply even if you don’t meet every requirement.

More about Wayve

Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision, and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to intelligent machines.

Our ambition is to make autonomy universal. Wayve’s mapless and hardware agnostic AI platform integrates with global OEM partners, enabling continuous software evolution and unlocking advanced levels of automation from L2 plus through to L4 as our core AI model scales. In a race increasingly defined by intelligence and real world learning, Wayve is taking a distinct approach, building a generalisable driving intelligence that can power any vehicle, anywhere. By combining embodied AI with scalable deployment, we are creating technology that can be shaped to each OEM brand and driver experience, accelerating the transition to a safer, more intelligent future of mobility.

The Interview Process

Our process is clear and respectful of your time:

• Recruiter Interview (30 mins, online)
• Competency Interview (60 mins, online)
• Deep-dive technical interview (60 mins, online)
• Final interview: mission & values alignment (60 mins, online)

We’ll always explain the format and work around your availability.

What’s in it for you

Salaries benchmarked against the market annually

Meaningful equity, sharing in the ownership and long term success of Wayve

Relocation support and visa sponsorship where applicable

Learning and development budgets with support for training, conferences and growth

Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more

Inclusive & Fair Recruitment

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding), or any other basis protected by applicable law.

• All communications relating to recruitment activities are conducted through the Company's recruitment system or using an email address with the Company's domain. Employees do not use their personal email addresses or social media accounts for recruitment-related communications.
• Employees do not engage in private communications unrelated to recruitment activities, invite applicants to private meals, request or seek a personal or romantic relationship, or otherwise initiate private contact with applicants.
• Sexual remarks or conduct, physical contact, questions concerning sexual matters, and any other conduct constituting harassment are prohibited.

If you have any concerns, you can contact our consultation desk at [e-mail]. All consultations are treated with strict confidentiality, your privacy will be protected, and no one will be subject to any disadvantageous treatment for raising a concern or cooperating with an inquiry.

If you require any accommodations during the interview process, let us know. Learn more at Careers at Wayve and Values at Wayve.

DISCLAIMER: We won't ask about marriage, pregnancy, care responsibilities or disabilities in our job ads or interviews. We do collect this information via an optional DEI Monitoring form to help us identify and improve areas of our hiring process.

A quick, honest note before you apply.

Wayve is not a mature, fully-structured place with the playbook already written. Much of how we work is still being written, and if you join, you’ll help write it. That suits people who want real ownership more than people who need a settled structure from day one.

If that sounds like the kind of problem you want to spend your time on, we’d really like to hear from you.At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law.

For more information visit Careers at Wayve. To learn more about what drives us, visit Values at Wayve. DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.