Field Engineer

GCS Recruitment; Gary (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

GCS Recruitment is seeking a Field Engineer III to join a telecom client supporting the company\'s 5G RAN network. This on-site role focuses on monitoring, testing, maintaining, and restoring the 5G RAN network with a hybrid work model (4 days on site).

The ideal candidate will lead Tier II field diagnostics, outage restoration, and mentor Tier I NOC staff while supporting new 5G site deployments and fronthaul transport initiatives.

Qualifications

• On-site work in the Atlanta market and OSHA 10 certification required.
• 2+ years of experience in Transport knowledge and troubleshooting (Backhaul, Fronthaul).
• Strong communication, documentation, and escalation skills.

Responsibilities

• Provide on-site operational support to detect incidents and implement resolutions for 5G Core, RAN, Transport, and other network systems.
• Analyze RAN service issues, determine corrective actions, and restore service.
• Document corrective actions in ticketing systems and escalate as needed.
• Contribute to process improvements and automation initiatives to improve uptime and customer experience.
• Support high-stress outages with Tier II engineers and field operations.

Skills

On-site work

Troubleshooting

Documentation

Communication

High-stress environments

Education

OSHA 10 Certification

RF Awareness

Tools

Network probes

Alarm monitoring tools

Job description

Client - Telecom

Duration - 12+ months

Position - Hybrid (4 Days on site)

Job Summary:

We are seeking a highly Field Engineer III to join our remote network surveillance and troubleshooting team supporting the company's 5G RAN network. This on-site role focuses on monitoring, testing, maintaining, and restoring the 5G RAN network. The ideal candidate will lead Tier II field diagnostics, outage restoration, and mentor Tier I NOC staff while supporting new 5G site deployments and fronthaul transport initiatives.

Key Responsibilities

• Provide on-site operational support to detect incidents, troubleshoot problems, and implement resolutions for deployed 5G Core, RAN, Transport, and other network systems nationwide.
• Quickly analyse RAN service and system issues, determine corrective actions, implement service restoration steps, and upscale complex issues as needed.
• Document corrective actions in ticketing systems and ensure proper escalation processes.
• Contribute to process improvement initiatives, identify automation opportunities, and improve overall service uptime and customer experience.
• Support high-stress network outage situations, collaborating with Tier II engineers, Tier I technicians, field operations, vendors, and executive leadership.
• Engage internal and vendor support teams to resolve critical or time‑sensitive network impairments.
• Collect traces for network faults using vendor‑specific tools and network probes.
• Develop and update technical documentation, including troubleshooting guides, MOPs (Method of Procedure), and technical specifications for system changes.
• Assist stakeholders in defining business and system requirements for new technology deployments.
• Support ongoing CI/CD, orchestration, and automation initiatives for network operations.
• Conduct semi‑annual and annual site maintenance and document all activities accurately.
• Provide incident reviews, root cause analysis, and lessons learned to improve network reliability and processes.

Qualifications

• Must be able to work on‑site in the Atlanta market.
• OSHA 10 Certified & RF Awareness.
• Samsung Wireless 5G Deployment and Integration certification (Radio & CUDU) - Highly Desired.
• Minimum 2 years of experience in Transport Knowledge and Troubleshooting (Backhaul, Fronthaul).
• Experience performing construction site pre‑walks and evaluating operational safety.
• Proficient in alarm monitoring, fault identification, event tracking, documentation, and escalation.
• Ability to perform in high‑stress environments and manage urgent issues with professionalism.
• Strong communication skills, both verbal and written, with the ability to convey technical and non‑technical concepts effectively.
• Extensive knowledge of computer systems, network monitoring applications, OSI layers, and electronic test equipment.
• Advanced understanding of cell site topology, transport systems, RF KPIs, and 5G RAN split functions (RU, DU, CU, CP, UP, 7‑2x).
• Ability to read and interpret RAN artifacts, CIQs, network diagrams, call flow documents, and deployment MOPs.
• Experience creating root cause analyses (RCAs) and reporting to executive leadership.
• Ability to quickly learn new tools and systems and multitask effectively.

Preferred Certifications

• First Aid/CPR
• CPI Certified

GCS is acting as an Employment Business in relation to this vacancy.