Field Dock & Door Technician – Customer-Focused

MATERIAL HANDLING SUPPLY LLC; Pennsauken Township (NJ); On-site; USD 34,000 - 48,000; Full time

Job summary

MATERIAL HANDLING SUPPLY LLC is seeking a Dock & Door Service Technician in Pennsauken, NJ. You will install, maintain, troubleshoot and repair commercial dock and door equipment while delivering excellent customer service throughout the region.

Ideal candidates have mechanical aptitude, enjoy fieldwork, and are committed to quality workmanship. This role requires independent work across multiple service calls and adherence to safety procedures.

Qualifications

• High school diploma or GED required.
• 2–3 years experience with dock and door equipment or similar electro‑mechanical systems.
• Strong mechanical, hydraulic, and electrical troubleshooting skills.
• Ability to read electrical schematics and service manuals.
• Valid driver's license with clean record.
• Ability to lift up to 50 pounds and work at heights.
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple calls.

Responsibilities

• Install, inspect, maintain, troubleshoot, and repair commercial dock and door equipment.
• Service dock levelers, overhead doors, vehicle restraints, dock seals, shelters, bumpers, and related equipment.
• Diagnose mechanical, hydraulic, and electrical issues and perform repairs.
• Complete preventive maintenance inspections and recommend needed repairs.
• Communicate professionally with customers regarding equipment condition and repair recommendations.
• Work closely with dispatch to manage daily service schedules.
• Coordinate with the Parts Department to ensure timely repairs.
• Complete electronic work orders and service documentation accurately.
• Maintain company vehicle, tools, and equipment.
• Follow OSHA regulations and company safety procedures.
• Participate in ongoing manufacturer training and professional development.

Skills

Mechanical troubleshooting

Hydraulic systems

Electrical troubleshooting

Reading schematics

Customer service

Independent work

Driver's license

Education

High school diploma or GED

Tools

Basic hand tools

Job description

MATERIAL HANDLING SUPPLY LLC is seeking a Dock & Door Service Technician in Pennsauken, NJ. You will install, maintain, troubleshoot and repair commercial dock and door equipment while delivering excellent customer service throughout the region.

Ideal candidates have mechanical aptitude, enjoy fieldwork, and are committed to quality workmanship. This role requires independent work across multiple service calls and adherence to safety procedures.