Field Dispatch & Service Delivery Coordinator

LiveOak Fiber LLC; Augusta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company-paid health/dental/vision

Bonus potential

Career development opportunities

Job summary

LiveOak Fiber is hiring a Service Delivery Coordinator for Augusta, GA, with a March 2027 start. You will lead scheduling for field technicians, coordinate daily routes, manage work orders, and ensure timely responses to customer requests.

This role emphasizes strong communication, organization, and data accuracy. The position requires a certificate or equivalent experience, 3–5 years in a similar role, and proficiency with Word, Outlook, and Excel.

Qualifications

• One-year certificate from college or technical school or equivalent
• 3–5 years of related experience or equivalent
• Proficiency in Microsoft Word, Outlook and Excel

Responsibilities

• Prioritizes and dispatches service and installation requests.
• Monitors daily progress of Technicians and adjusts routes as needed.
• Inputs data into databases and maintains accurate service history.
• Distributes unassigned work to field personnel and manages daily workload.
• Operates PC to input and retrieve subscriber account data and issues credits for late appointments.
• Performs other duties as assigned.

Skills

Strong communication

Dispatching

Organization

Analytical skills

Time management

Education

Certificate from college or technical school

Tools

Microsoft Word

Outlook

Excel

Job description

LiveOak Fiber is hiring a Service Delivery Coordinator for Augusta, GA, with a March 2027 start. You will lead scheduling for field technicians, coordinate daily routes, manage work orders, and ensure timely responses to customer requests.

This role emphasizes strong communication, organization, and data accuracy. The position requires a certificate or equivalent experience, 3–5 years in a similar role, and proficiency with Word, Outlook, and Excel.