Field Customer Service Manager - Storage Properties

Publicstorage; Brownsburg (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is hiring Property Managers who work independently across multiple locations, balancing inside and outside duties. You will assess customer storage needs, recommend packing and moving supplies, and conduct daily unit inspections to ensure spaces are ready to rent.

You will also handle cash drawer audits, bank deposits, and help customers stay current with payments, making reminder and collection calls when necessary.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or other service-based companies.
• Must have a valid driver's license and own vehicle for travel between locations.
• Ability to perform physical tasks including lifting up to 35 pounds and outdoor work up to 50% of the time.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder/collection calls.

Skills

Customer service

Sales

Retail experience

Job description

Public Storage is hiring Property Managers who work independently across multiple locations, balancing inside and outside duties. You will assess customer storage needs, recommend packing and moving supplies, and conduct daily unit inspections to ensure spaces are ready to rent.

You will also handle cash drawer audits, bank deposits, and help customers stay current with payments, making reminder and collection calls when necessary.