Field Customer Service Manager – Property & Payments

Public Storage; Cave Spring (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, both indoors and outdoors. You will assess customer storage needs, suggest packing supplies, and perform daily unit inspections to ensure inventory readiness for rent.

You will also handle cash drawer auditing, deposits, and payment reminders, traveling between sites using your own vehicle. The role requires a valid driver’s license, the ability to drive between locations, and the physical capacity to

Qualifications

• Experience in customer service oriented sales environments such as retail or food service.
• Valid driver's license and own vehicle required to travel between locations.
• Physical ability to lift up to 35 pounds and work outdoors part of the time.

Responsibilities

• Assess customer storage needs and offer packing/moving supplies.
• Conduct daily inspections of storage units to ensure inventory and availability.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and perform reminder/collection calls when needed.

Skills

Customer service

Sales

Job description

Public Storage is seeking a Property Manager who works independently at multiple locations, both indoors and outdoors. You will assess customer storage needs, suggest packing supplies, and perform daily unit inspections to ensure inventory readiness for rent.

You will also handle cash drawer auditing, deposits, and payment reminders, traveling between sites using your own vehicle. The role requires a valid driver’s license, the ability to drive between locations, and the physical capacity to