Field CTO: Data Governance & MDM Architect

salesforce.com, inc.; Dallas (TX); On-site; USD 201,000 - 269,000; Full time

Job summary

Salesforce is seeking a Field CTO specializing in Data Governance and Master Data Management (MDM) to shape how strategic customers think about trusted, governed enterprise data in an AI-driven world. The role engages with CIOs, CDOs, and enterprise leaders to define data strategies and modern governance architectures across hybrid and multi-cloud environments.

The ideal candidate brings deep expertise in enterprise data architecture, governance models, and MDM, with the ability to translate

Qualifications

• Significant experience in enterprise data architecture, Data Governance, MDM, Data Quality, metadata, or closely related disciplines.
• Deep understanding of enterprise MDM patterns, including customer, product, supplier, location, reference, and other master-data domains.
• Strong understanding of Data Governance operating models, policies, stewardship, ownership, lineage, metadata, data quality, and controls.
• Experience designing or advising on data architectures within large, complex enterprises.
• Experience working across heterogeneous environments that may include cloud data platforms, operational applications, integration platforms, APIs, data warehouses/lakes/lakehouses, and AI/ML platforms.
• Strong understanding of how data management practices must evolve to support generative AI, agents, and other AI-driven applications.
• Demonstrated ability to advise senior executives while retaining credibility with deeply technical audiences.
• Strong executive communication, storytelling, facilitation, and presentation skills.
• Ability to independently structure ambiguous customer problems and develop clear strategic recommendations.
• Track record of influencing complex decisions across organizations where authority is distributed across multiple stakeholders.
• Experience partnering with sales and solution engineering organizations in strategic enterprise accounts.
• Ability to translate technology capabilities into business outcomes without relying on product-first messaging.

Responsibilities

• Serve as a trusted technology advisor to strategic customers on Data Governance, Master Data Management, Data Quality, Metadata Management, and enterprise data architecture.
• Engage with CIOs, CDOs, CTOs, Enterprise Architects, and other senior leaders to define data strategies aligned to their broader business and technology objectives.
• Help customers establish modern governance architectures that balance enterprise-wide standards and controls with the realities of decentralized business units, platforms, clouds, and data estates.
• Advise customers on MDM strategy, including domain modeling, identity resolution, hierarchy management, reference data, survivorship, stewardship, data quality, and the operational models required to sustain trusted master data.
• Connect traditional data management disciplines with emerging requirements created by AI and autonomous agents, including trusted context, governed access, semantic consistency, metadata, lineage, policy enforcement, and data quality.
• Develop architectural points of view for customers operating across complex hybrid and multi-cloud environments.
• Help customers understand the relationship between their data, integration, API, application, and AI strategies rather than treating each as an independent technology decision.
• Lead executive briefings, architecture workshops, strategy sessions, and other high-value customer engagements.
• Partner with Account Executives, Solution Engineers, Account Partners, and other field leaders on our most strategic and complex opportunities.
• Help shape account strategy where architecture, organizational complexity, or technology fragmentation represents a major barrier to customer transformation.
• Act as an escalation and advisory resource for complex customer architecture questions involving Data Governance and MDM.
• Bring patterns, lessons, competitive intelligence, and emerging customer requirements back to Product and Engineering leadership.
• Partner closely with Salesforce and Informatica product organizations to help influence roadmap priorities based on recurring strategic customer needs.
• Develop reusable thought leadership, architectural patterns, executive narratives, and field guidance that raise the technical credibility of the broader organization.
• Represent Salesforce externally with customers, partners, industry forums, executive events, and other thought-leadership opportunities.
• Mentor architects and technical leaders across the field and help strengthen our organizational depth in enterprise data architecture.

Skills

Enterprise data architecture

Data Governance

Master Data Management (MDM)

Data quality

Metadata management

Executive engagement

Strategic storytelling

Architecture workshops

Leadership with senior stakeholders

Cross-functional collaboration

Tools

Informatica MDM

Data Cloud

MuleSoft

Job description

Salesforce is seeking a Field CTO specializing in Data Governance and Master Data Management (MDM) to shape how strategic customers think about trusted, governed enterprise data in an AI-driven world. The role engages with CIOs, CDOs, and enterprise leaders to define data strategies and modern governance architectures across hybrid and multi-cloud environments.

The ideal candidate brings deep expertise in enterprise data architecture, governance models, and MDM, with the ability to translate