Field Copier Technician

Pacific Office Automation; Orange (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Pacific Office Automation, a leading provider in document imaging and technology, is seeking a Field Copier Technician in Orange, CA. The role offers opportunities for growth and involves troubleshooting office equipment while delivering exceptional customer support. Ideal candidates will have a mechanical mindset and strong computer knowledge, with potential training available for entry-level applicants.

Benefits

Advancement and growth into leadership roles

Team-player environment

Medical/Dental/Vision/Life insurance plans

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA programs

Company car for work and personal use

Qualifications

• Experience with Canon, Ricoh, HP, Xerox is a plus.
• Applicants with Ricoh Production Print certifications preferred.

Responsibilities

• Troubleshooting and repairing office equipment (copiers, printers, fax machines).
• Providing high-quality technical support to customers.
• Communicating with customers to ensure satisfaction.

Skills

Mechanical and Electrical Mindset

Strong computer knowledge

Job description

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Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are seeking a Field Copier Technician to join our service team at our office in Orange, CA

If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too.

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicated with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations
  
  

Qualifications

• Mechanical and Electrical Mindset
• Other experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus!
• Applicants with any advanced Ricoh Production Print certifications are highly preferred.
• Strong computer knowledge
  
  

Benefits

• $22-$30 an hour DOE
• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• Company car for work and personal use
  
  

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Business Supplies & Equipment

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