Field Coordinator Services

Entergy; West Monroe (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Entergy in Louisiana seeks a Field Coordinator Services to oversee the day-to-day outsourced lighting work, coordinating contractors, ensuring safety, quality, and timely completion. You will verify site access, permits, and conditions, assign priorities, and track material readiness and field paperwork.

The role emphasizes strong communication with contractors and internal teams, emergency response support, and maintaining accurate records for restoration operations and customer service.

Qualifications

• Experience coordinating contractors in lighting installation or similar field.
• Ability to assess site access, permits, safety conditions.
• Strong communication with internal teams and customers.
• Proven ability to manage budgets, schedules, and scope.

Responsibilities

• Oversee contractors ensuring safety and quality standards.
• Monitor progress, verify quantities and scope.
• Document work orders and asset data for billing and reporting.
• Resolve issues with contractors and escalate when needed.
• Coordinate material deliveries and logistics; provide updates to leadership.
• Support emergency and storm response activities.

Skills

Contractor management

Field coordination

Safety compliance

Communication

Problem solving

Change management

Project management

MS Office (Word/Excel/PowerPoint)

Tools

MS Project

Excel

Word

PowerPoint

Job description

Job Title: Field Coordinator Services

PS Job Title: Field Coordinator Services

Work Place Flexibility: Onsite

Legal Entity: Entergy Services, LLC

• This position can be filled at any location within the North region***

Job Summary/Purpose

Oversee the day-to-day execution of outsourced lighting work by coordinating contractor activities, directing them to ensure safe, compliant, and timely completion of assigned work, and initiating corrective actions while escalating any safety, quality, or performance issues that require supervisory intervention. The Field Coordinator verifies site access, permits, and conditions prior to work start and assesses job sites for access, environmental, and safety conditions. Assesses job scope and complexity to assign priorities and resourcing needs; coordinates and verifies material and equipment availability; secures permits and environmental clearances; validates designs are complete; develops switching or outage plans; prepares job sites with pre-staged materials and traffic control; and manages field paperwork and safety documentation including EWPIS, switching orders, and hot line holds. Provides daily field status updates documenting progress and issues; identifies process improvements related to access, materials, or coordination; and maintains documentation supporting field readiness procedures. During emergency and storm response, verifies site access and readiness and supports crews overcoming roadblocks while ensuring equipment and materials availability.

Job Duties/Responsibilities

Contractor Oversight and Field Execution- Coordinating and overseeing contractors who perform lighting installation, maintenance, and repair work. Ensure that contractors adhere to all safety requirements, work standards, and job specifications throughout their projects. Conducting regular field observations, visits, and inspections to verify that the work meets quality standards and complies with Power Delivery requirements. Audit work to confirm it meets established standards and provide sign-off on work order completion.

Work Execution and Tracking- This role requires monitoring the progress of assigned lighting work and addressing any execution issues as they arise. Validate that work is completed correctly by confirming quantities, locations, and adherence to the defined scope. Responsible for ensuring accurate documentation and timely closure of work orders. Must ensure the recovery of accurate asset information to improve customer billing accuracy.

Issue Resolution and Escalation- Identifying any safety, quality, or performance issues and taking corrective action with contractors to resolve them. When issues are complex or systemic in nature, you elevate them to the appropriate Lighting Supervisors as needed. This may include requiring contractors to perform additional work or determining when work should be insourced rather than contracted out.

Coordination and Communication- Serve as the primary point of contact between contractors and internal teams to ensure assigned lighting work is completed on time, which includes coordinating material deliveries and other logistics. You provide regular status updates, issue visibility, and performance feedback to Lighting Supervisors to keep leadership informed. Additionally, you communicate directly with customers by confirming target completion dates for lighting work, providing status updates on work in progress when needed, and notifying them upon work completion.

Emergency & Storm Response – Verify site access, permits, and conditions during emergency events; ensure site readiness; and support crews in the field to overcome roadblocks while ensuring equipment and materials are available to maintain restoration efforts.

• Outstanding written and verbal skills include the ability to clearly communicate and express self well in groups and one-on-one conversations.
• The ability to communicate technical subject matters to less technical stakeholders.
• The ability to influence others with or without direct authority such as the direct authority of a supervisor.
• Strong problem-solving capability includes strong critical thinking and questioning attitude skills.
• Understanding of Change Management and Configuration Management principles and the ability to apply those principles to technology implementation.
• Skills necessary to manage projects on schedule, within scope, and within financial targets and report progress.
• Strong conflict resolution skills.
• Intermediate to advanced proficiency in analytical tools including Microsoft Office applications such as Word, Excel, PowerPoint, and MS Project.
• General understanding of distribution operations’ processes, and systems.
• Knowledge and experience of Entergy Contractor management requirements and processes desirable.
• Knowledge of Entergy’s Safety Standards and Safe Work Practices desirable.

Other Attributes

Functional Knowledge: Working knowledge of Entergy safe work rules associated in the installation and maintenance of lighting products. Ability to perform quality engagement with internal and external field personal.

Business Expertise: Ability to manage budgets associated with lighting maintenance and repair.

Problem Solving: Applies understanding of how the team relates to other closely related teams to improve efficiency of own sub-function/business unit.

Impact: Guided by functional strategy, impacts results of part of a function, division or region or facilitates the work done by other functions by providing support to impact the business.

Interpersonal Skills: Negotiates and influences the opinions of others within the business unit and in external organizations; exercises sensitivity to the audience.

Working Conditions/Essential Functions/Physical Requirements

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Limited Nature Of Job Description

This job description provides a general overview of the minimum requirements for and duties of the position and does not provide an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additionally, this job description does not list all essential job functions. If you have any questions or need additional information regarding the essential job functions of this position, please contact the supervisor or manager responsible for this position.

Please note that the duties and essential functions associated with this position may change over time to include new responsibilities and tasks as management deems necessary to address business needs. Also, please note that, as a provider of vital public services, Entergy System Company employers expect employees to be available to assist in emergency situations, including storms and unexpected outages. Individuals who will require some sort of accommodation in order to meet this expectation should discuss those matters with their management and HR Management Support.

This position is designated as a Safety Sensitive position and is subject to mandatory pre-employment and random drug testing.

Primary Location: Louisiana - West Monroe Louisiana : West Monroe

Job Function: Corporate

FLSA Status: Professional

Relocation Option: No Relocation Offered

Union description/code: NON BARGAINING UNIT

Number of Openings: 1

Req ID: 124206

PS Job Title: Field Coordinator Services

Travel Percentage: Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

WORKING CONDITIONS

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.