Field Contractor Solutions Specialist: Equipment & Safety

Lonestar Equipment Solutions; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision insurance

401(k) Retirement Plan

Paid Time Off

Holiday Pay

Job summary

Lonestar Equipment Solutions seeks a Contractor Specialist to advocate for end-users, primarily contractors on job sites. You will build strong relationships, assess real-world needs, and tailor equipment and rental solutions to boost productivity and safety.

Responsibilities include frequent site visits, collaboration with Service, Sales, and Operations teams, and preparing quotes with value-focused fit. Travel to customer locations is expected.

Qualifications

• 3–5 years of experience in tool and equipment rental, construction, account management, or related industry preferred.
• Strong communication, relationship-building, and customer service skills.
• Willingness to travel regularly to jobsites and customer locations.

Responsibilities

• Serve as the primary end-user contact for contractors and jobsite personnel, providing specialized support for tool and equipment solutions.
• Conduct frequent jobsite visits to evaluate contractor needs, observe equipment applications, and recommend effective rental and sales solutions.
• Identify opportunities to improve contractor productivity, safety, and operational efficiency through equipment recommendations, training, and problem-solving.
• Build and maintain strong relationships with contractors and jobsite teams through consistent field presence, responsive communication, and dependable follow-through.
• Collaborate with Operations, Dispatch, Service Technicians, Rental Coordinators, and Sales teams to ensure proper delivery, setup, and performance of equipment.
• Assist with preparing pricing, quotes, rental agreements, and renewals focused on delivering value and proper application fit.
• Maintain accurate records of jobsite visits, customer interactions, and sales opportunities within CRM systems.
• Stay current on equipment capabilities, product innovations, industry trends, and competitor solutions.
• Represent Lonestar Equipment Solutions at industry events, trade shows, and contractor association meetings.
• Assist with resolving customer concerns or escalations by coordinating with branch leadership and support teams.
• Perform other related duties as assigned.

Skills

Communication skills

Relationship-building

Customer service

Travel willingness

CRM systems

Microsoft Office Suite

Driver’s license

Education

Bachelor’s degree in business, construction management, sales, or related field

Tools

CRM systems

Microsoft Office Suite

Job description

Lonestar Equipment Solutions seeks a Contractor Specialist to advocate for end-users, primarily contractors on job sites. You will build strong relationships, assess real-world needs, and tailor equipment and rental solutions to boost productivity and safety.

Responsibilities include frequent site visits, collaboration with Service, Sales, and Operations teams, and preparing quotes with value-focused fit. Travel to customer locations is expected.