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An established industry player in home care is seeking a dynamic Field Consultant to enhance operational success across multiple locations. This role involves hands-on training and support for Operating Directors, focusing on marketing strategies, client assessments, and caregiver recruitment. You will play a pivotal role in fostering a culture of excellence and accountability, ensuring that our organization meets its goals while providing high-quality care to seniors. If you are passionate about making a difference in the lives of others and have a knack for mentoring, this opportunity is perfect for you.
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What We Do:
Cornerstone Caregiving is passionate about helping seniors age in place in a setting and manner of their choosing. We believe seniors deserve the opportunity to age in a healthy, dignified environment. As a leading, nationwide home care organization serving seniors in more than 250 locations, Cornerstone remains committed to providing the highest quality of care to those that cared for us.
Job Description:
We are seeking a dynamic and results-driven Field Consultant to join our Home Base Field team. This role is integral to the continued expansion and operational success of our home care organization nationwide. As a Field Consultant, you will be on the front lines, providing in-depth, hands-on support to Operating Directors in key areas such as marketing strategies, client assessments, caregiver recruitment and development, and office team management. Your ability to train, mentor, and drive performance will play a crucial role in fostering a culture of success within our organization. Through direct engagement with Operating Directors, you will equip them with the skills and insights needed to meet and exceed company goals, while ensuring accountability for performance metrics. Your leadership will directly impact the growth and sustainability of our field operations, making this role both highly impactful and rewarding.
Job Responsibilities
• Train Operating Directors on best practices in marketing, client assessments, caregiver hiring, and company metrics.
• Ensure office visits are structured, efficient, and solutions-driven.
• Provide guidance and mentorship to improve operational effectiveness and growth.
• Support Operating Directors as they increase their client base, referral source network, and caregiver employee pool.
• Participate in Performance Improvement Plans when necessary.
• Maintain clear and effective communication pre- and post-office visits with all team members.
• Attend and contribute to biweekly Operating Director Team Meetings and quarterly training sessions in Waco, TX.
• Implement and uphold company policies, procedures, and systems across all locations.
Travel Requirements
• Travel required across multiple regions to provide hands-on training to Operating Directors, in addition to providing support to new and existing Operating Directors.
• Exceptions: While travel is a core component of this role, we recognize that some highly qualified candidates may have limitations on travel. Exceptional candidates who are unable to meet the travel requirement may still be considered on a case-by-case basis.
Required Skills
• Strong and efficient communication skills required.
• Must be skilled in technology to learn and train on CRMs, phone systems, scheduling systems.
• Preferred experience in home care, hospice, home health, or senior living communities.
• Teachable, fast learner.
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