Field Computer Specialist

U-Haul International, Inc.; Tucson (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Prescription plans

Dental and vision plans

Weight Watchers

Advancement opportunities

On-the-job training

Tuition Reimbursement Program

U-Haul University

Business-travel insurance

Employee Assistance Program

Holidays, vacation and sick days

ESOP

401(k) savings plan

Life insurance

24-hour physician

MetLaw Legal Program

MetLife auto and home insurance

Discounts on cell phone plans

LifeLock protection

Savvy wellness programs

SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a Field Computer Specialist to manage computer systems and security across assigned areas, traveling to sites to install, update, and maintain equipment.

You will train users, ensure uptime, and coordinate with other teams to resolve issues and close security gaps, while adhering to company safety and compliance policies.

Qualifications

• Experience with networking, administration, and security-monitoring equipment.
• Knowledge of VoIP and analog phones.
• Experience with printers, computers, and cash drawers.
• Ability to train users and distinguish user errors.

Responsibilities

• Maintain maximum uptime for computer systems and broadband connectivity.
• Implement and maintain field computer systems across sites.
• Support and train users as needed.
• Distinguish between user error and problems requiring escalation to other support teams or software vendors.

Skills

Networking

Security monitoring

VoIP

Digital video

Job description

If you are detail-oriented, relish variety and feel at home around all kinds of technology, consider becoming U-Haul Company’s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.

U-Haul offers its Field Computer Specialists:

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Weight Watchers, if eligible
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program

Field Computer Specialist Primary Responsibilities:

• Maintain maximum uptime for computer systems and associated broadband connectivity.
• Implement and maintain field computer systems for all entities within the assigned area.
• Support and train users as needed.
• Distinguish between user error and problems requiring escalation to other support teams or software vendors.
• Identify and coordinate solutions for security gaps and compliance issues.
• Participate in ongoing continuous U-Haul education through U-Haul University

Field Computer Specialist Minimum Qualifications:

• Experience with technologies such as networking, administration, security-monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VoIP, analog phones, air phones and cash drawers
• Current, valid driver’s license and clean driving record
• Must be 18 or older

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. \"Sam\" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.