Field Maintenance & Technology Specialist

U-Haul International, Inc.; Manchester (NH); Hybrid; USD 23,866 - 33,992; Full time

Benefits offered by this job

Health benefits

Gym reimbursement

Tuition reimbursement

Job summary

U-Haul International, Inc. is seeking a Field Facilities & Technology Specialist to support multiple locations. This hybrid role blends technical IT tasks with facilities maintenance, including computers, security systems, and building infrastructure.

You will work independently with a team of technicians to troubleshoot issues, perform preventive maintenance, and keep facilities operating efficiently. Training through U‑Haul University is provided.

Qualifications

• Experience with computer hardware, networking, technology support, security systems, or related IT infrastructure.
• Experience in electrical, HVAC, air conditioning, plumbing, landscaping, or general building maintenance.
• Ability to troubleshoot technical and facility-related issues independently.
• Experience with security-monitoring equipment, digital video systems, alarm systems, and related tech preferred.
• Valid driver’s license with a clean driving record.

Responsibilities

• Maintain maximum uptime for computer systems, broadband connectivity, and network infrastructure.
• Install, configure, troubleshoot, and maintain computers, printers, VoIP and analog phone systems, digital video equipment, security systems, and related technology.
• Diagnose technical issues, distinguish between user error and system problems, and escalate when needed.
• Provide end-user support and training on hardware, software, and technology systems.
• Inspect, maintain, repair, and assist with construction and improvements of U‑Haul facilities.
• Perform general building maintenance, including preventive inspections and semiannual roof checks.
• Complete repairs involving electrical, HVAC, plumbing, landscaping, and general upkeep as needed.
• Use hand and power tools safely to complete maintenance and installation projects.
• Identify and coordinate solutions for security gaps and compliance issues.
• Complete work orders accurately and in a timely, professional manner.
• Maintain responsibility for assigned company vehicle, tools, and gas card.
• Participate in ongoing training through U‑Haul University.

Skills

Computer hardware

Networking

Technology support

Security systems

IT infrastructure

Job description

Field Maintenance & Technology Specialist

Field Facilities & Technology Specialist

If you're a hands‑on problem solver who enjoys working with technology and facility maintenance, consider joining U‑Haul as a Field Facilities & Technology Specialist. In this hybrid role, you'll combine your technical expertise with facility maintenance skills to support U‑Haul locations by maintaining computer systems, security equipment, and building infrastructure. You'll work independently while collaborating with other technicians to complete projects, troubleshoot issues, and keep our facilities operating efficiently.

Primary Responsibilities

• Maintain maximum uptime for computer systems, broadband connectivity, and network infrastructure.
• Install, configure, troubleshoot, and maintain computers, printers, VoIP and analog phone systems, digital video equipment, security systems, storage gates, alarm systems, and related technology.
• Diagnose technical issues, distinguish between user error and system problems, and elevate issues to the appropriate support teams or vendors when necessary.
• Provide end‑user support and training on hardware, software, and technology systems.
• Inspect, maintain, repair, and assist with construction and improvements of U‑Haul facilities.
• Perform general building maintenance, including preventive maintenance inspections and semiannual roof inspections.
• Complete repairs involving electrical, HVAC, plumbing, landscaping, and general facility upkeep as needed.
• Utilize hand and power tools safely and effectively to complete maintenance and installation projects.
• Identify and coordinate solutions for security gaps and compliance issues.
• Complete work orders accurately and in a timely, professional manner.
• Maintain responsibility for assigned company vehicle, tools, and gas card.
• Participate in ongoing training and professional development through U‑Haul University.

Minimum Qualifications

• Experience with computer hardware, networking, technology support, security systems, or related IT infrastructure.
• Experience in one or more of the following trades: electrical, HVAC, air conditioning, plumbing, landscaping, or general building maintenance.
• Ability to troubleshoot both technical and facility‑related issues independently.
• Experience with security‑monitoring equipment, digital video systems, alarm systems, storage gates, printers, computers, cash drawers, and communication systems is preferred.
• Valid driver's license with a clean driving record.

This position involves moderate risks and requires adherence to established safety procedures. Work is performed both indoors and outdoors and may involve exposure to moving machinery, chemicals, or other environmental hazards. Personal protective equipment may be required, including gloves, goggles, masks, or shields.

Physical Demands

This role requires frequent standing, walking, bending, climbing, reaching, and using hand and power tools. Candidates must be able to lift and move up to 50 pounds, with or without assistance, and work in a variety of indoor and outdoor environments.

• Starting pay of $21+/hour (based on experience)
• Full medical, dental, and vision benefits (if eligible)
• Prescription coverage
• Gym reimbursement and wellness programs
• Paid holidays, vacation, and sick time (if eligible)
• 401(k) with Employee Stock Ownership Plan (ESOP)
• Tuition reimbursement and free courses through U‑Haul University
• Employee Assistance Program
• Business travel insurance
• Life, accident, and critical illness insurance
• MetLife auto and home insurance
• LifeLock identity theft protection
• Additional employee discounts and wellness resources

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Since 1945, U‑Haul has been serving do‑it‑yourself movers and their households. Like many other successful ventures, the concept for U‑Haul was generated out of need. After World War II, there existed the widespread need for do‑it‑yourself moving equipment that would be available on a one‑way, nationwide basis.

U‑Haul co‑founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U‑Haul trailers. In the process, an industry was born.

U‑Haul Holding Company and its family of companies, including U‑Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U‑Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.