Field Collections Specialist — Bonus Eligible + Benefits

Car-Mart, Inc.; Fort Smith (AR); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to join our team in Fort Smith, AR. You will conduct field visits to customers' locations, negotiate payment arrangements, and build rapport while ensuring accurate documentation and regulatory compliance.

The role offers an hourly wage of $13.75 with eligibility for a monthly bonus up to $425, plus a robust benefits package including medical, vision, life insurance, 401(k) with company match, stock purchase plan, and

Qualifications

• Experience in collections or debt recovery.
• Strong communication and negotiation skills.
• Willingness to perform field visits.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Utilize effective communication skills to build rapport and address customer concerns.
• Document all customer interactions and update collection records.
• Ensure compliance with legal and regulatory requirements related to collections.

Skills

Communication skills

Negotiation

Field visits

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to join our team in Fort Smith, AR. You will conduct field visits to customers' locations, negotiate payment arrangements, and build rapport while ensuring accurate documentation and regulatory compliance.

The role offers an hourly wage of $13.75 with eligibility for a monthly bonus up to $425, plus a robust benefits package including medical, vision, life insurance, 401(k) with company match, stock purchase plan, and