Field Claims Sr. Representative

Solera Corporation; Town of Texas (WI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Solera is a global leader in data and software services transforming vehicle lifecycle touchpoints into a connected digital experience. The Field Claims Representative will conduct pre-loss and post-loss assessments, catalog inventories, and interview clients at their homes, coordinating with vendors and mitigation efforts on claims.

Candidates should have leadership or project management experience, knowledge of insurance or high-value property fields, and strong communication skills.

Qualifications

• Leadership or project management experience.
• Experience in insurance or high-value property fields is helpful.
• Excellent written and verbal communication skills.

Responsibilities

• Perform pre-loss assessments and post-loss inventory for claims.
• Catalogue inventories, take photos, and conduct client interviews.
• Coordinate with vendors and document mitigation efforts on claims.
• Travel to client homes and maintain high professionalism.

Skills

Leadership

Project management

Communication

Attention to detail

Travel readiness

Education

Bachelor's degree in Business or related field

Graduate studies in Art/Design related field

Tools

MS Office

Outlook

General computer skills

Job description

Field Claims Representative Who We Are?

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com

The Role

Project Managers are sent to client’s homes for pre-loss assessments & inventory, post-loss assessment & inventory, collections cataloguing, reconstruction post loss including compiling inventory lists, photos, and in-depth client interviews. PMs work with vendors of all varieties and often QB all mitigation efforts on a claim.

What You’ll Do

This person should have experience in leadership and/or project management. Knowledge in the insurance industry and/or collectible genres, as evidenced by education and career experience in a field such as insurance, interior design, art conservation, exhibition or curatorship, antiques, couture fashion or other fine articles of personal property is helpful. The successful candidate will exemplify professionalism, have excellent communication skills, and be a team player. Person must be extremely detail-oriented and possess excellent problem solving and leadership skills. This position often requires travel and extreme professionalism within the high net worth realm of claims. Strong organizational skills are a must! Experience working in the insurance industry or around a high-end property industry such as interior design, art, or fashion and/or equivalent education in the relevant areas. Strong attention to detail, with knowledge of property insurance, fine arts, antiques, high end furniture, fine textiles and rugs, and designer or couture clothing. Bachelors or Graduate Studies in Business, Art, Art History, Fashion, Interior Design or related field desired. Excellent written and verbal communication skills. Excellent MS Office, Outlook, and computer skills. Ability to travel 30 – 60%, both local and overnight, sometimes with very short notice. Valid driver’s license. Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard. Ability to remain alert and focused during the work day. All other related and/or additional responsibilities that may be required or assigned.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one‑stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.