Field Claims Representative - Summit, Lorain, or Medina Counties, OH

aoins; Akron (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Matched 401(k)

Pension plan

Bonus programs

Paid time off

Job summary

Auto-Owners Insurance is seeking a motivated field claims professional to join our team in the Akron area. You will handle the life-cycle of claims, from investigation and evaluation to timely resolution, serving agents, insureds, and others with accuracy.

Key duties include investigating facts, determining policy coverage, and handling multi-line property and casualty claims in the field under supervision. Strong communication and data interpretation are essential.

Qualifications

• Bachelor's degree or equivalent in property and casualty claims.
• Minimum 3 years handling multi-line P&C claims with emphasis on property.
• Field claims experience preferred but not required.
• Knowledge of insurance policies, endorsements and forms.
• Above average written and verbal communication skills.
• Ability to resolve complex issues and interpret data.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss.
• Handle multi-line P&C claims in an assigned territory with emphasis on property claims.
• Become familiar with insurance coverage by studying policies, endorsements, and forms.
• Work toward claim resolution and attend arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued timely and accurately.
• Handle investigations by phone, mail and on-site investigations.

Skills

P&C Claims

Xactimate

Communication

Data Interpretation

Field Claims

Time Management

Education

Bachelor's degree

Tools

Xactimate software

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability

Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims

Become familiar with insurance coverage by studying insurance policies, endorsements and forms

Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary

Ensure that claims payments are issued in a timely and accurate manner

Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

• Bachelor's degree or direct equivalent experience handling property and casualty claims
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is preferred but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Benefits

• competitive base salary
• matched 401(k)
• fully-funded pension plan (once vested)
• bonus programs
• generous paid time off including holidays, vacation days, personal time, and sick leave

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.