Field Claims Expert — Property & CAT

Jobtailor

Missouri

On-site

USD 60,000 - 85,000

Full time

14 days+
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Job summary

Jobtailor in Missouri seeks an experienced Claims Adjuster to review assigned claims, negotiate settlements, and supervise field estimates and repairs. You will contact insureds, set expectations, and document all activities in our claims system.

You’ll perform complex coverage analysis and determine payment responsibility across a range of homeowners claims. Ideal candidates have 3 years of negotiation experience, possess a State Adjuster’s license, and are skilled in using claims software.

Qualifications

  • Three years of experience in negotiation of claim settlements and evaluating evidence

Responsibilities

  • Review assigned claims
  • Contact insureds and other affected parties
  • Set expectations for the remainder of the claim process and initiate documentation in the claims management system
  • Complete complex coverage analysis and identify all possible policyholder benefits
  • Create additional sub-claims when needed
  • Investigate claim facts to determine payment, applicable limits or exclusions, and recovery potential
  • Review damages and determine applicability of state law and other claim-related factors
  • Evaluate the financial value of losses
  • Approve payments for appropriate parties
  • Refer claims to Underwriting, Recovery Units or the Claims Special Investigation Unit when necessary
  • Document and code claim files and complete claim closure activities in the claims management system
  • Negotiate claim resolutions
  • Handle Homeowner/CAT claims valued over $100,000 in the field
  • Prepare damage estimates using claims software for field claims
  • Review estimates for accuracy
  • Monitor contractor repair status when necessary
  • Assist the Claim Manager with file reviews and training when necessary
  • Serve as the face of the claims experience for Metro Detroit customers
  • Inspect property damage and work directly with homeowners to provide service and fair claim resolutions

Skills

Negotiation
Communication
Problem solving
Time management
Relationship building

Education

State Adjuster’s License
ACG Claim Representative Training

Tools

Claims Software
PC Software

Job description

Jobtailor in Missouri seeks an experienced Claims Adjuster to review assigned claims, negotiate settlements, and supervise field estimates and repairs. You will contact insureds, set expectations, and document all activities in our claims system.

You’ll perform complex coverage analysis and determine payment responsibility across a range of homeowners claims. Ideal candidates have 3 years of negotiation experience, possess a State Adjuster’s license, and are skilled in using claims software.

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