Field Care Specialist I

Personal Touch Home Health Care Services Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Growth opportunities

Inclusive environment

Job summary

Personal Touch Home Health Care Services Inc. in Pittsburgh, PA seeks a Field Care Specialist I to manage patient caseloads, perform home visits, and ensure compliant care delivery in the community. You will build rapport with patients and caregivers, assess health risks, document visits, and collaborate with Care Coordinators to schedule and plan care.

Travel daily with reliable transportation. This role values empathy, strong communication, and independence, with opportunities for growth in an

Qualifications

• Minimum 1 year of experience in field-based roles.
• Strong communication, organization, and multitasking skills.
• Empathy, patience, and high emotional intelligence.
• Ability to assess health risks and work independently.
• Reliable transportation and willingness to travel daily.
• Proficiency with technology; Salesforce and DocuSign bonus.
• Bilingual skills preferred, especially Spanish.

Responsibilities

• Provide seamless customer service to patients, caregivers, and internal teams.
• Assess patient health risks and home hazards.
• Build rapport with patients and caregivers through effective communication.
• Complete home visits, documentation, and follow-up actions.
• Collaborate with Care Coordinators for scheduling and care planning.
• Adhere to service and compliance standards.

Skills

Communication

Organization

Multitasking

Empathy

Patience

Independence

Travel

Tools

Salesforce

DocuSign

Job description

Role Overview: The Field Care Specialist I is responsible for managing patient caseloads, conducting home visits, and ensuring compliant care delivery within the community.

Key Responsibilities

• Provide seamless customer service to patients, caregivers, and internal teams
• Assess patient health risks and home hazards
• Build rapport with patients and caregivers through effective communication
• Complete home visits, documentation, and follow-up actions
• Collaborate with Care Coordinators for scheduling and care planning
• Adhere to service and compliance standards

Qualifications & Skills

• Minimum 1 year of experience in field-based roles
• Strong communication, organization, and multitasking skills
• Empathy, patience, and high emotional intelligence
• Ability to assess health risks and work independently
• Reliable transportation and willingness to travel daily
• Proficiency with technology and software (bonus for Salesforce, DocuSign)
• Bilingual skills preferred, especially Spanish

Additional Information:

We value a positive attitude, integrity, and proactive problem-solving. The role offers competitive pay, benefits, and growth opportunities in an inclusive environment.