Field Care Manager - Lake County

Molina Healthcare; Mundelein (IL); On-site; USD 35,000 - 68,000; Full time

Job summary

Molina Healthcare in Mundelein, IL seeks a Care Coordinator to support care management and coordinate member care across the continuum with a multidisciplinary team. You will help ensure progress toward outcomes and assist in implementing cost-effective care strategies.

The role involves assessments, developing care plans with the member and providers, conducting visits, monitoring progress, and coordinating services including behavioral health and LTSS. Travel up to 40% may be required.

Qualifications

• Healthcare experience in care management or related setting.
• Valid driver’s license and willingness to travel locally up to 25–40%.
• Experience navigating community resources.
• Ability to work independently with strong time management.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office software.

Responsibilities

• Completes assessments to determine care coordination eligibility.
• Develops and implements care plans with member, family and providers.
• Conducts telephonic, in-person or home visits as required.
• Monitors and documents care plan progress and outcomes.
• Maintains ongoing member caseload and outreach.
• Coordinates services across behavioral health and LTSS.
• Facilitates ICT meetings and team collaboration.
• Utilizes motivational interviewing to support change.
• Travels up to 25–40% as contracts require.

Skills

Care coordination

Communication

Time management

Independent work

Problem-solving

Reliability

Education

Bachelor's degree in health care

Tools

Microsoft Office

Job description

JOB DESCRIPTION Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes assessments of members per regulated timelines and determines who may qualify for care coordination/care management based on triggers identified in assessments.
• Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• Collaborates with licensed care managers/leadership as needed or required.
• 25- 40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations
• . Ability to work independently, with minimal supervision and self-motivation.
• Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $25.2 - $49.15 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.