Field Care Manager - Lake County

Molina Healthcare; Buffalo Grove (IL); On-site; USD 34,000 - 68,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking a Care Coordinator to support care management and coordination across the continuum. You will collaborate with a multidisciplinary team to ensure member progress toward outcomes and work with members, caregivers, physicians and other professionals to address needs and goals.

Responsibilities include assessments, care plan development, visits, monitoring and promoting service integration across behavioral health, LTSS and community resources.

Qualifications

• 2+ years in health care, care management or related setting.
• Licensure/certification as required by state contract.
• Valid driver's license and reliable transportation for local travel.
• Knowledge of community resources and proactive work style.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Completes member assessments within regulated timelines and assigns care coordination.
• Develops and implements care plans with members, families, and clinicians.
• Performs telephonic, in-person or home visits as required.
• Monitors care plan effectiveness, documents interventions, and adjusts as needed.
• Maintains ongoing member caseload and coordinates services across care continuum.
• Promotes integration of behavioral health, LTSS, and community resources.
• Leads ICT meetings and collaborates with care teams.
• Identifies barriers to care and provides coordination support.

Skills

Care management

Healthcare experience

Communication skills

Time management

Travel readiness

Licensure/Certification

Microsoft Office

Self-motivation

Interpersonal skills

Education

Bachelor's degree (health care)

Tools

Microsoft Office

Job description

JOB DESCRIPTION Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.

Essential Job Duties

• Completes assessments of members per regulated timelines and determines who may qualify for care coordination/care management based on triggers identified in assessments.
• Develops and implements care plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
• Conducts telephonic, face-to-face or home visits as required.
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
• Maintains ongoing member caseload for regular outreach and management.
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
• Collaborates with licensed care managers/leadership as needed or required.
• 25- 40% estimated local travel may be required (based upon state/contractual requirements).

Required Qualifications

• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
• Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
• Demonstrated knowledge of community resources.
• Ability to operate proactively and demonstrate detail-oriented work.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations
• Ability to work independently, with minimal supervision and self-motivation.
• Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
• In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements).

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $25.2 - $49.15 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.