Field Care Coordinator- Bilingual REQUIRED

Humana; West Palm Beach (FL); On-site; USD 64,000 - 68,000; Full time

Job summary

HumanaCare Coach 1 in Florida visits Medicaid members in homes and care facilities, assessing needs and barriers to establish member-specific care plans that promote wellbeing. The role emphasizes coordinating services with providers and payer sources to drive outcomes.

Candidates may hold a Florida RN/LPN license or a Bachelor's with relevant experience, and must be bilingual (English/Spanish). Travel, TB screening, and driver-safety requirements apply, with a 40-hour workweek.

Qualifications

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology).
• Registered Nurse (RN), licensed in Florida with at least 2 years of relevant experience.
• Licensed Practical Nurse (LPN), licensed in Florida, with at least 4 years of relevant experience.
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience.
• Prior experience with Medicare & Medicaid recipients.
• Bilingual English/Spanish with ability to PASS Language Proficiency Exams in both.
• MUST reside in one of the listed areas within the region.
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
• AHCA Fingerprint Required.
• This role is patient facing and part of Humana's TB screening and Driver safety programs.

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings - 75-90% local travel.
• Assesses and evaluates member's needs and requirements to establish a member specific care plan.
• Ensures members are receiving services in the least restrictive setting to achieve well-being.
• Planning and implementing interventions to meet those needs.
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals.
• Guides members/families towards resources appropriate for their care.

Skills

Bilingual English/Spanish

Microsoft Word

Excel

Outlook

Education

Bachelor's Degree

RN License (Florida)

LPN License (Florida)

Job description

Care Coach 1

Become a part of our caring community The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional Care Coach Manager.

We are looking for motivated and dynamic case managers that reside in the following areas: West Palm Beach, Port St. Lucie, Lake Worth, Royal Palm Beach, Riviera Beach and Port St. Lucie areas of FLORIDA

Current starting salary is $64-68K/year based on qualifications/experience

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.

At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.

The Care Coach 1

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings - 75-90% local travel
• Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
• Planning and implementing interventions to meet those needs
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
• Guides members/families towards resources appropriate for their care
• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract

Use your skills to make an impact

Required Qualifications

• Care Coaches MUST meet one of the following qualifications:
• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• Bilingual English/Spanish with ability to PASS Language Proficiency Exams in both
• MUST reside in one of the listed areas within the region
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
• AHCA Fingerprint Required.
• This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance.
• Ability to work Monday-Friday 8:30am-5:00pm

Preferred Qualifications

• Community Health Worker
• Prior nursing home diversion or long term care case management experience
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience working with geriatric population
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources
• 701B Certification
• Medication application (RFA) experience

Florida Background Screening Requirements: Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic