Field Care Coordinator- Bilingual REQUIRED

Humana Inc; West Palm Beach (FL); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings

Job summary

Humana Inc is seeking a Care Coach 1 in Florida (West Palm Beach area) to visit Medicaid members in their homes or facilities, assess needs, and develop member-specific care plans while coordinating services.

The role requires a qualifying degree or nursing license, bilingual English/Spanish, and the ability to travel locally (75-90%). It offers a starting salary of $53,700–$68,000 and comprehensive benefits.

Qualifications

• Care Coaches must meet one of the following qualifications: Bachelor's degree with 2+ years of relevant experience; RN licensed in Florida with 2+ years of relevant experience; LPN licensed in Florida with 4+ years of relevant experience; Case Worker with 6+ years of Health Services/Case Management experience.

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, or Long Term Care Facilities and other care settings – 75-90% local travel.
• Assess and evaluate member needs to establish a member-specific care plan.
• Ensure members receive services in the least restrictive setting to maintain well-being.
• Plan and implement interventions to meet needs.
• Coordinate services and monitor progress against member goals.
• Guide members/families toward appropriate care resources.

Skills

Bilingual English/Spanish

Healthcare experience

Microsoft Word/Excel/Outlook

Driver's license

Education

Bachelor's Degree in Health Services/Social Work/Psychology

Registered Nurse (RN) license (FL)

Licensed Practical Nurse (LPN) license (FL)

Case Worker — Health Services/Case Management experience

Job description

# **Become a part of our caring community**The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional Care Coach Manager.## We are looking for motivated and dynamic case managers that reside in the following areas: **West Palm Beach, Port St. Lucie, Lake Worth, Royal Palm Beach, Riviera Beach and Port St. Lucie** **areas of FLORIDA** Current starting salary is **$64-68K/year based on qualifications/experience** This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply! The Care Coach 1 * Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel* Assesses and evaluates member's needs and requirements in order to establish a member specific care plan* Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being* Planning and implementing interventions to meet those needs* Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals* Guides members/families towards resources appropriate for their care* Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract# **Use your skills to make an impact****Required Qualifications** * Care Coaches **MUST** meet one of the following qualifications: * + Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology) + Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience. + Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience + Case Worker with a minimum of 6 years of Health Services/Case Management Experience* Prior experience with Medicare & Medicaid recipients* Bilingual English/Spanish with ability to **PASS** Language Proficiency Exams in both* **MUST** reside in one of the listed areas within the region* Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook* AHCA Fingerprint Required.* This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.* This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance* Ability to work Monday-Friday 8:30am-5:00pm**Preferred Qualifications** * Community Health Worker* Prior nursing home diversion or long term care case management experience* Experience with electronic case note documentation and documenting in multiple computer applications/systems* Experience working with geriatric population* Experience with health promotion, coaching and wellness* Knowledge of community health and social service agencies and additional community resources* 701B Certification* Medication application (RFA) experienceFlorida Background Screening Requirements: Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.**Scheduled Weekly Hours**40**Pay Range**The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$53,700 - $72,600 per year**Description of Benefits**Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.