Field Care Coordinator- Bilingual PREFERRED

Humana; West Palm Beach (FL); On-site; USD 64,000 - 68,000; Full time

Job summary

Humana is seeking a Care Coach 1 to visit Medicaid members in Florida homes, assess needs, and coordinate care plans with providers to promote wellbeing.

The role involves 75-90% local travel, a minimum Bachelor's degree with health services experience, and professional licenses MB/RN/LPN or equivalent case management background.

Starting salary is $64-68K/year, with full-time hours and opportunities to impact health outcomes in the community.

Qualifications

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• RN license in Florida with at least 2 years relevant experience
• LPN license in Florida with at least 4 years relevant experience
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• Must reside in the listed areas within the region
• Intermediate to advanced computer skills and experience with Word, Excel and Outlook
• AHCA Fingerprint Required.
• TB screening andDriver safety program compliance including valid driver’s license and vehicle liability insurance
• Ability to work Monday-Friday 8:30am-5:00pm

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities with 75-90% local travel
• Assess and evaluate member's needs to establish a member-specific care plan
• Ensure members receive services in the least restrictive setting to maintain wellbeing
• Plan and implement interventions to meet identified needs
• Coordinate services and monitor the care plan against member goals
• Guide members/families toward resources appropriate for their care
• Facilitate interactions with payer sources, providers, interdisciplinary teams as required

Skills

Microsoft Word

Excel

Outlook

Computer skills

Education

Bachelor's Degree in Health Services, Social Work or Psychology

Florida RN license

Florida LPN license

Case Worker experience in health services/case management

Tools

Word

Excel

Outlook

Job description

Become a part of our caring community

The Care Coach evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. Reports to the Regional Care Coach Manager.

We are looking for motivated and dynamic case managers that reside in the following areas: West Palm Beach, Lake Worth, Royal Palm Beach, Riviera Beach and Port St. Lucie areas of FLORIDA

Current starting salary is $64-68K/year based on qualifications/experience

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members. At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1.

The Care Coach 1

• Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings - 75-90% local travel
• Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
• Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
• Planning and implementing interventions to meet those needs
• Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
• Guides members/families towards resources appropriate for their care
• Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience.
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• M UST reside in the listed areas within the region
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
• AHCA Fingerprint Required.
• This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance
• Ability to work Monday-Friday 8:30am-5:00pm

Preferred Qualifications

• Bilingual English/Spanish with ability to pass a Language Proficiency Exam
• Community Health Worker
• Prior nursing home diversion or long term care case management experience
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience working with geriatric population
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources
• 701B Certification
• Medication application (RFA) experience

Florida Background Screening Requirements: Notice for candidates applying to this position from a Florida work location, including Florida home-based work location. This position is subject to Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information about the screening process and requirements, visit: https://info.flclearinghouse.com.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay