Field Beverage Account & Merchandising Specialist

Coca-Cola Bottlers (CONA Services); Troy (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Coca-Cola Bottling Company is seeking an Account Specialist to take face-to-face orders at assigned accounts within a defined geography. You will build relationships with store personnel and provide outstanding customer service and timely communication while merchandising and rotating products.

You will also manage inventory, set up displays, maintain point-of-sale materials, and collaborate with store teams to ensure accurate orders and delivery.

Qualifications

• High School Diploma or GED preferred.
• Minimum of one year of work experience required.
• Merchandising or retail experience required; working knowledge of customer ads and sale items preferred.
• Basic computer application and technology skills.
• Prior experience using pallet jack preferred. Ability to obtain PIT (Powered Industrial Truck) certification upon hire is required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.

Responsibilities

• Visit assigned accounts to create and transmit product orders. Manage and record product inventory and ensure proper rotation of replacement stock. Work with store personnel to ensure order accuracy.
• Utilize the company-provided look of success to execute customer approved programs in assigned accounts. Reference files and tools should be used to create accurate orders.
• Build effective relationships with store personnel to assure superior customer satisfaction. Meet the customer’s expectations through daily communication, problem resolution, and appropriate follow-up.
• Maintain and merchandise product in beverage sections and throughout accounts, including shelf allocation and cold equipment.
• Transports, replaces, and maintains point of sale advertising.
• Maintain clean and organized backrooms and manage trade breakage.
• Follow established procedures and policies in relation to accurate time recording and safety standards.

Skills

Merchandising experience

Customer service

Communication skills

Basic computer skills

Education

High School Diploma or GED

Tools

Pallet jack

Job description

Heartland Coca-Cola Bottling Company is seeking an Account Specialist to take face-to-face orders at assigned accounts within a defined geography. You will build relationships with store personnel and provide outstanding customer service and timely communication while merchandising and rotating products.

You will also manage inventory, set up displays, maintain point-of-sale materials, and collaborate with store teams to ensure accurate orders and delivery.