Field-Based Transit Outreach Specialist: Housing & Services

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

Vacation time

403(b) with employer match

Tuition assistance

Job summary

Bowery Residents' Committee in New York is seeking an Outreach Specialist to engage directly with individuals experiencing chronic homelessness, providing hands-on support and guiding them toward housing and stability. You will conduct street-based outreach in transit locations, connect clients to housing, medical and mental health services, and document interactions for coordination with partner agencies.

The role offers hands-on training, supervision, and opportunities for growth within NYC’s

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong communication, documentation, and interpersonal skills.
• Ability to build trust and work effectively in the field.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication skills

Documentation

Interpersonal skills

Build trust

Driver's license

Willingness to travel

Basic computer skills

Bilingual

Education

Bachelor’s degree or equivalent experience

Job description

Bowery Residents' Committee in New York is seeking an Outreach Specialist to engage directly with individuals experiencing chronic homelessness, providing hands-on support and guiding them toward housing and stability. You will conduct street-based outreach in transit locations, connect clients to housing, medical and mental health services, and document interactions for coordination with partner agencies.

The role offers hands-on training, supervision, and opportunities for growth within NYC’s