Field-Based Transit Outreach Navigator

Bowery Residents' Committee; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time starting Day One

Vacation and holidays

Job summary

Bowery Residents' Committee in New York City conducts Outreach Specialist work within the Transit Homeless Outreach program, meeting people in transit locations and linking them with housing and health services.

The role emphasizes compassionate outreach, assessments, referrals, and documentation, with field-based shifts across boroughs and collaboration with partner organizations for effective support.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong communication, documentation, and interpersonal skills expected.
• Ability to work in transit locations and field settings.
• Valid driver’s license and willingness to travel across boroughs.
• Basic computer skills and record-keeping ability.

Responsibilities

• Conduct compassionate, street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Communication

Documentation

Interpersonal skills

Field work

Driver's license

Computers

Education

Bachelor’s degree or equivalent experience

Job description

Bowery Residents' Committee in New York City conducts Outreach Specialist work within the Transit Homeless Outreach program, meeting people in transit locations and linking them with housing and health services.

The role emphasizes compassionate outreach, assessments, referrals, and documentation, with field-based shifts across boroughs and collaboration with partner organizations for effective support.