Field-Based RN Case Manager (Home/Community)

CVS Health Corporation; Chicago Heights (IL); Hybrid; USD 67,000 - 143,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator to support members by coordinating appointments and facilitating access to benefits, education, and resources. The role requires travel within Cook County and surrounding IL areas, with strong communication and analytical skills to improve patient outcomes.

The position emphasizes independent work from a home base, efficient use of MS Word, Excel, Outlook, and PowerPoint, and familiarity with care management tools.

Qualifications

• Must reside in Illinois.
• Willing to travel up to 50–75% within Cook County and surrounding areas in IL.
• Minimum 3–5 years of clinical practical experience.
• Ability to work from home and collaborate virtually.
• Strong analytical, problem-solving, and organizational skills.
• Proficient in standard office software (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Coordinate case management activities and appointment scheduling.
• Assist members in accessing benefits and education through care management tools.
• Collaborate with members, providers, and community organizations to address health needs.

Skills

Analytical thinking

Communication

Independent work

Computer literacy

Travel readiness

Problem-solving

Education

Associate's degree

Bachelor's degree preferred

RN license (Illinois)

Tools

MS Word

Excel

Outlook

PowerPoint

Job description

CVS Health is seeking a Case Management Coordinator to support members by coordinating appointments and facilitating access to benefits, education, and resources. The role requires travel within Cook County and surrounding IL areas, with strong communication and analytical skills to improve patient outcomes.

The position emphasizes independent work from a home base, efficient use of MS Word, Excel, Outlook, and PowerPoint, and familiarity with care management tools.