Field-Based RN Account Manager — LTC Pharmacy Solutions

Clarest Health; Cheshire (CT); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Telemedicine

Mileage Reimbursement

401k with company match

Life Insurance

Pet Insurance

Referral Bonuses

Job summary

Clarest Health is seeking a Registered Nurse–level Field-Based Account Manager for the Connecticut region. You will be the main link between our closed-door pharmacy and long-term care communities, conducting site visits, staff training, and smooth technology implementation.

You will travel ~70% of the time, maintain strong client relationships, and ensure exceptional service through regular interactions, onboarding, and ongoing support.

Qualifications

• Must have an active RN license in good standing.
• Strong working knowledge of Long-Term Care operations and workflows (required).
• At least 3 years of relevant experience in Account Management (preferred).
• Must possess a valid driver’s license in good standing and active car insurance.

Responsibilities

• Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
• Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
• Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
• Oversee new facility onboarding and transitions, including setup, training, and operational support.
• Support adoption of pharmacy technology tools and troubleshoot issues as needed.
• Document visits, client interactions, and follow-up actions in line with company guidelines.
• Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
• Maintain compliance with Clarest’s Code of Conduct and all regulatory and reporting requirements.

Skills

Clear communication

Team leadership

Staff training

Customer service

Problem solving

Documentation

Education

Active RN license

Long-Term Care operations knowledge

Job description

Clarest Health is seeking a Registered Nurse–level Field-Based Account Manager for the Connecticut region. You will be the main link between our closed-door pharmacy and long-term care communities, conducting site visits, staff training, and smooth technology implementation.

You will travel ~70% of the time, maintain strong client relationships, and ensure exceptional service through regular interactions, onboarding, and ongoing support.