Field-Based Regional QA Project Manager

Stratosphere Quality; Kansas City (MO); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Medical benefits

Life insurance

401(k)

Job summary

Stratosphere Quality is seeking a Project Manager to oversee QA operations across Missouri and Kansas, with occasional support for Oklahoma and Nebraska. The role involves visiting customer facilities, coaching supervisors, and ensuring projects meet quality, staffing, and profitability targets.

You will manage multiple projects, coordinate staffing and site setup, monitor costs, and work with Sales to expand services.

Qualifications

• Bachelor's degree preferred or equivalent relevant experience.
• At least five years of direct manufacturing experience in a quality systems or ISO environment.
• At least two years of supervisory experience.
• Experience managing customer and employee relationships.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Oversee quality assurance projects across the assigned region, ensuring customer requirements and SQ procedures are met.
• Coach and develop Project Supervisors to improve team performance and day-to-day site management.
• Visit customer facilities to review operations, address concerns and maintain strong working relationships.
• Coordinate new project launches, including staffing, equipment, site setup and material handling.
• Monitor project quality, productivity, labor costs and profit margins.
• Review financial results and understand how staffing, overtime and travel costs affect project profitability.
• Work with the Sales team to meet customer commitments and identify opportunities to expand SQ's services within existing customer facilities.
• Address customer concerns, staffing challenges and operational issues, including those that arise outside regular business hours.
• Adjust staffing and resources as customer requirements change.

Skills

Leadership

Communication

Problem-solving

Coaching

Customer relationship management

Team development

Time management

Education

Bachelor's degree or equivalent

Job description

Stratosphere Quality is seeking a Project Manager to oversee QA operations across Missouri and Kansas, with occasional support for Oklahoma and Nebraska. The role involves visiting customer facilities, coaching supervisors, and ensuring projects meet quality, staffing, and profitability targets.

You will manage multiple projects, coordinate staffing and site setup, monitor costs, and work with Sales to expand services.