Field-Based PNS Clinical Specialist (Neuromodulation)

Medtronic plc; United States; Remote; USD 76,000 - 114,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Health Savings Account

Life Insurance

Tuition Assistance

Job summary

Medtronic is seeking a field-based SPR Clinical Specialist to support the Sales team with clinical and educational duties in the North Houston area. You will demonstrate patient/physician education, assist with implants and post-procedure follow-up, and provide timely product support and literature to accounts.

Role emphasizes collaboration with sales, ongoing training for healthcare staff, and maintaining knowledge of SPR products and competitive techniques in neuromodulation.

Qualifications

• Bachelor’s degree and a minimum of 2 years of relevant experience or advanced degree with 0 years of experience.
• Must have a valid driver’s license, good driving record and active vehicle insurance policy.
• Preferred Qualifications: Prior experience in an Operating Room; 2+ years patient experience in clinical environment; Experience working with pain patients; Neuromodulation experience.

Responsibilities

• Serves as the primary resource for clinical support in the areas of patient selection, basic troubleshooting, device utilization, and patient follow-up for company products
• Attends patient device implants and performs patient follow-up to assure success of implantation experience
• Provides external staff education on bandage changes and other product related specifications
• Provides timely product follow-up and support to patients and physicians and other staff as needed
• Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members
• Supports sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals
• Ensures facilities have clinical literature and other marketing collateral
• Provides support for industry conferences/exhibits/labs as directed
• Maintains a working knowledge of SPR products, competitive devices, and new or competitive techniques used in neuromodulation
• Maintains open, effective communication with all personnel, customers, and other Medtronic employees
• Demonstrates an ability to establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, and the sales representatives and other internal team members supporting these accounts
• May collaborate with internal partners to formally educate and train physicians and hospital/clinic personnel on technical matters relating to SPR products through conducting and coordinating in-person and remote training to include: One-on-one in-services; Staff in-service educational programs; Seminars and/or workshops for healthcare facilities
• Manages administrative tasks to include timely patient documentation and data collection in Salesforce
• Remains current in all third-party accreditation requirements to ensure full access to each account
• Complies with all aspects of the Corporate Compliance Program
• Provides positive and constructive peer-to-peer-guidance
• May be expected to occasionally assist with cases outside of assigned geographic territories
• May be required to work outside of normal business hours

Skills

Driver's license

Clinical support

Education

Bachelor’s degree

Job description

Medtronic is seeking a field-based SPR Clinical Specialist to support the Sales team with clinical and educational duties in the North Houston area. You will demonstrate patient/physician education, assist with implants and post-procedure follow-up, and provide timely product support and literature to accounts.

Role emphasizes collaboration with sales, ongoing training for healthcare staff, and maintaining knowledge of SPR products and competitive techniques in neuromodulation.