Field‑Based Multi‑Brand Social Media Manager

Hunter Super Techs - TurnPoint; Oklahoma; Hybrid; USD 33,000 - 40,000; Full time

Job summary

Complete Home Services is seeking a creative Social Media Manager to lead day-to-day social media across our home-service brands. You will visit CHS branches, job sites, and events to capture authentic moments and turn them into engaging photos, videos, stories, reels, and campaigns.

This hands-on role requires managing multiple brand voices, keeping content calendars moving, and using performance data to improve what we publish.

Qualifications

• One to three years of hands-on experience managing social media accounts for a brand, agency, or comparable organization.
• A portfolio or work samples demonstrating social copy, photography, and short-form video.
• Working knowledge of major social platforms and their native publishing features.
• Experience creating and editing mobile-first photos and videos.
• Strong writing, organization, and follow-through.
• Ability to manage multiple calendars, brands, and priorities.
• Ability to work independently while collaborating with branch and field teams.
• Valid driver’s license and ability to meet CHS driving requirements.
• Ability to travel regionally approximately 25% of the time.
• Availability for occasional early-morning, evening, weekend, or event coverage.
• Preferred Education or coursework in marketing, communications, digital media, public relations, or a related field.
• Experience supporting multiple brands, locations, franchises, or geographically distributed teams.
• Experience working with field-service, home-service, or locally operated businesses.
• Familiarity with social media scheduling, analytics, listening, and asset-management tools.
• Basic understanding of paid social media, creator partnerships, reputation management, or lead-generation measurement.

Responsibilities

• Own the Social Media Rhythm
• Plan, schedule, publish, and quality-check content across approved social media channels.
• Maintain coordinated content calendars for multiple CHS brands.
• Keep content timely, consistent, and aligned with each brand’s voice and audience.
• Monitor comments, messages, and mentions.
• Respond within established guidelines and route sensitive customer, employee, or reputation concerns to the appropriate internal partner.
• Capture Authentic Content
• Travel to CHS branches, job sites, community events, and company activities approximately 25% of the time.
• Capture high‑quality photos and short‑form video using mobile‑first equipment and tools.
• Create reels, stories, videos, posts, and other platform‑specific content.
• Write clear, engaging social copy that fits the channel and brand.
• Organize content assets, approvals, permissions, and usage records.
• Support Multiple Brands
• Adjust tone, messaging, visual treatment, and content strategy for each CHS brand.
• Partner with Marketing, branch teams, field employees, recruiting, and other internal groups to identify strong content opportunities.
• Support campaigns, local‑market priorities, recruiting efforts, community activities, and company events.
• Source and repurpose approved content created by customers and employees.
• Measure and Improve
• Track audience growth, reach, engagement, content performance, and other agreed‑upon measures.
• Identify the topics, formats, channels, and publishing times that generate the strongest response.
• Use performance results and platform changes to improve future content.
• Share practical insights and recommendations with Marketing leadership.
• Protect the Brands
• Follow company expectations related to brand standards, customer and employee privacy, content permissions, copyright, safety, and platform use.
• Maintain organized content calendars, working files, and approval records.
• Use good judgment when publishing content or interacting with customers and followers online.

Job description

Complete Home Services is seeking a creative Social Media Manager to lead day-to-day social media across our home-service brands. You will visit CHS branches, job sites, and events to capture authentic moments and turn them into engaging photos, videos, stories, reels, and campaigns.

This hands-on role requires managing multiple brand voices, keeping content calendars moving, and using performance data to improve what we publish.