Field-Based Family Services Advocate — Flexible Schedule

Iris Family Support Center; Fort Wayne (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Ongoing professional development

Supportive team environment

Opportunities for certification

Job summary

A family support agency in Fort Wayne is looking for compassionate Family Service Specialists to provide hands-on support to families. This role involves managing active caseloads, conducting assessments, and delivering trauma-informed services directly in the community. Ideal candidates should have a Bachelor's degree in a related field and at least one year of experience working with at-risk families. A valid driver’s license and reliable transportation are required. Flexibility in scheduling is necessary as the role involves some evening and weekend hours.

Qualifications

• At least 1 year of experience in childcare, home management, or family services.
• Experience working with at-risk families preferred.
• Valid driver's license, reliable transportation, and proof of insurance.

Responsibilities

• Manage an active caseload and meet productivity expectations.
• Conduct intakes, assessments, and develop individualized case plans.
• Provide crisis intervention, safety planning, and ongoing support.
• Deliver face‑to‑face services in homes and communities.
• Use evidence‑based practices like motivational interviewing and behavioral therapy.

Skills

Strong communication (written & verbal)

Relationship-building and rapport development

Trauma-informed approach

Critical thinking and problem-solving

Emotional resilience

Education

Bachelor’s degree in Social Work, Human Services, Education, or related field

Alternative positions available for non‑degree

Job description

A family support agency in Fort Wayne is looking for compassionate Family Service Specialists to provide hands-on support to families. This role involves managing active caseloads, conducting assessments, and delivering trauma-informed services directly in the community. Ideal candidates should have a Bachelor's degree in a related field and at least one year of experience working with at-risk families. A valid driver’s license and reliable transportation are required. Flexibility in scheduling is necessary as the role involves some evening and weekend hours.