Field-Based Case Management Specialist II

York-County; Pennsylvania; On-site; USD 40,000 - 50,000; Full time

Job summary

York County Government is seeking a Caseworker to support participants in multiple case management units, including Early Intervention and Mental Health programs, located in south-central Pennsylvania.

The role focuses on providing case management services, extensive client contact, travel between sites, and compliance with relevant regulations, with opportunities for professional growth within county services.

Qualifications

• A bachelor's degree with a social welfare major; or a bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences with a combination of experience and training which includes one year of case management experience in a public or private social services agency; or six months of experience as a County Caseworker 1; or any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.
• Knowledge of current social case management principles, techniques, and methods.
• Knowledge of current social, economic, and health problems and resources and the recognition of their impact on the growth and development of people.
• Knowledge of individual and group development and behavior and ways of working effectively with adults and children who have social, economic, emotional, or health problems.
• Knowledge of the basic principles and methods of program interpretation and community organization.
• Knowledge of social welfare policy and law as they relate to agency function and purpose and societal structures.
• Ability to work effectively with people and aid them to grow in the constructive use of their potential in adjusting to their specific problems.
• Ability to understand and accept the needs and rights of others and to work with adults and children who are physically challenged, emotionally troubled, or economically disadvantaged.
• Ability to conduct individual and family interviews and to use them to identify individual and family problems.
• Ability to establish and maintain effective working relationships with clients, their families, other staff, outside agencies and institutions, and the general public.
• Ability to plan and organize work, prepare adequate records and reports, set priorities, and maintain a caseload in an effective and timely manner.
• Ability to plan, organize, and direct the work of others.
• Ability to interpret and apply relevant laws, regulations, and policies governing agency services.
• Ability to adequately express ideas orally and in writing.
• Must be able to work in a busy and open environment.
• Must be able to routinely provide own transportation to and from consumer's homes, meetings, outreach visits and other job-related appointments in a timely manner and be able to access those locations with reasonable accommodations
• Must have acceptable child protective service clearances, or the ability to obtain them.

Responsibilities

• Provide case management services.
• Maintain face-to-face and telephone contact with assigned consumers and collaterals at the appropriate timeframes as outline by federal, state, and local regulation.
• Spend 75% of working hours in contact with assigned persons and collaterals, including travel time.
• Spend at least 50% of working hours outside of the office.
• Spend no more than 25% of working hours attending meetings and completing paperwork.
• Participate in individual and group supervision as scheduled.
• Attend training opportunities designated by OMH for Intensive Case Managers and other training as directed by the County Programs.
• Participate in officer coverage duty as required during regular working hours.
• Perform related work as required.

Skills

Case management

Interviewing

Communication

Relationship building

Organizational skills

Documentation

Education

Bachelor's degree in social welfare

12 college credits in sociology

Job description

York County Government is seeking a Caseworker to support participants in multiple case management units, including Early Intervention and Mental Health programs, located in south-central Pennsylvania.

The role focuses on providing case management services, extensive client contact, travel between sites, and compliance with relevant regulations, with opportunities for professional growth within county services.