Field-Based Care Coordinator II (DD Focus)

Centene Corporation; Arkansas; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene Corporation is seeking a field-based Care Management support role to help ensure services are delivered to members and satisfaction is achieved. You will engage with members via phone or home visits, coordinate care with providers and partners, and document plans for care and services.

Travel up to 30% across Arkansas is required. The position emphasizes collaboration with care managers and practitioners, education on benefits, and adherence to policies and regulatory standards.

Qualifications

• Requires a High School diploma or GED.
• Requires 1 – 2 years of related experience.

Responsibilities

• Provide outreach to members via phone or home visits to discuss the care plan and education.
• Coordinate care activities with providers, partners, and members to adjust plans as needed.
• Respond to member and provider inquiries about the care plan and services.
• Communicate with care managers and practitioners to ensure continuity of care and services.
• Support service assessments or screenings and document member care needs.
• Maintain member records per state regulations and share with providers as needed.
• Follow contractual and regulatory guidelines in daily activities.
• Identify needs and refer to Care Manager, community resources, and Disease Manager.
• Educate members on benefits and available resources.
• Perform other duties as assigned.
• Comply with all policies and standards.

Skills

Member outreach

Care coordination

Documentation

Communication

Education

High School diploma or GED

Bachelor's degree in social science/health-related field

Job description

Centene Corporation is seeking a field-based Care Management support role to help ensure services are delivered to members and satisfaction is achieved. You will engage with members via phone or home visits, coordinate care with providers and partners, and document plans for care and services.

Travel up to 30% across Arkansas is required. The position emphasizes collaboration with care managers and practitioners, education on benefits, and adherence to policies and regulatory standards.