Field AV Install & Support Technician

eBryIT, Inc.; Wood Dale, Northern (IL, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

eBryIT, Inc. in Wood Dale, IL is seeking a hands-on Audio/Visual Installation Technician to install and support classroom and business AV systems, manage cabling, test equipment, and coordinate with logistics and project managers.

This is a customer-facing role requiring safe handling of hardware and clear communication with clients. You will work with a team to install equipment, manage inventory, and document service reports.

Qualifications

• Education and experience that provide the skills required for successful performance.
• High school diploma is required; an associate degree in a technical discipline is preferred.

Responsibilities

• Performs equipment installs with a team, including cable management and testing AV equipment in classrooms and business locations.
• Provides customer service support and communicates with customers to understand needs and expectations for AV installations.
• Maintains project status updates, coordinates with customer and management, and resolves install issues; may perform end-of-day walkthroughs.

Skills

Customer service

Communication

Problem solving

Time management

Education

High school diploma

Associates degree (technical discipline)

Tools

Power tools

Test equipment

Job description

eBryIT, Inc. in Wood Dale, IL is seeking a hands-on Audio/Visual Installation Technician to install and support classroom and business AV systems, manage cabling, test equipment, and coordinate with logistics and project managers.

This is a customer-facing role requiring safe handling of hardware and clear communication with clients. You will work with a team to install equipment, manage inventory, and document service reports.