Field Auto Adjuster- Arkansas

Allstate; Little Rock (AR); On-site; USD 39,000 - 59,000; Full time

Job summary

National General is a part of The Allstate Corporation and provides auto, homeowners, and niche insurance products. The Auto Field Appraiser role supports Little Rock, AR and surrounding areas, focusing on accurate damage estimates, training, and guidance for material damage claims.

The position emphasizes customer-centric service, strong negotiation skills, and proficiency with CCC ONE. Compensation ranges hourly based on experience.

Qualifications

• Strong estimating fundamentals for auto/material damage losses.
• Understanding of policy content and claims practices.
• Experience with estimating software such as CCC ONE.

Responsibilities

• Create or audit estimates of damages for 1st and 3rd party claims.
• Negotiate settlements and document activities across files.
• Build relationships with internal and external customers.

Skills

Strong negotiating

Customer centricity

Attention to detail

Time management

Financial analysis

Learning agility

Business acumen

Results-oriented

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

This is a field-based, territory-specific opportunity supporting Little Rock, AR and surrounding areas. We are seeking an Auto Field Appraiser with strong time management skills and proven negotiation skills. The ideal candidate demonstrates exceptional attention to detail and a strong commitment to delivering a positive, customer-focused experience as well as experience with an estimating software such as CCC ONE.

Key Responsibilities

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

• Business Acumen
• Business Management
• CCC ONE
• Critical Thinking
• Customer Centricity
• Customer Service
• Digital Literacy
• Financial Analysis
• Inclusive Leadership
• Insurance
• Learning Agility
• Material Damage Claims
• Negotiation
• Quality Management
• Results-Oriented

Compensation

Compensation offered for this role is 28.03 - 42.99 per hour and is based on experience and qualifications.

Joining our team isn't just a job

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding com