Field Area Service & Customer Care Pro

Rug Doctor, LLC; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle

Paid training

Company uniforms

Company credit card

Paid Time Off

Medical insurance

Job summary

Rug Doctor is seeking a dedicated Area Service Representative (ASR) to deliver products and service rental displays across multiple retail locations on an assigned route. Responsibilities include cleaning, stocking, inspecting machines, and maintaining display quality while delivering superior customer service to retailers.

Ideal candidates are independent, reliable, and comfortable with physical tasks, driving a company vehicle, and representing Rug Doctor in a professional manner.

Qualifications

• Desire to learn and follow company standards.
• Friendly, with exceptional communication skills.
• Dynamic, with an outgoing personality.
• Customer service oriented attitude is essential.
• Mechanical aptitude for handling rental equipment.
• Ability to work independently and solve problems.
• Basic computer skills for daily tasks.

Responsibilities

• Maintain clean, stocked rental displays at assigned retail locations.
• Inspect, clean, and service rental machines on route stops.
• Implement new processes and procedures as needed.
• Project Rug Doctor confidence and safety in customer interactions.

Skills

Desire to learn

Friendly communication

Dynamic/outgoing

Customer service oriented

Mechanical aptitude

Independent work

Problem solving

Basic computer skills

Job description

Rug Doctor is seeking a dedicated Area Service Representative (ASR) to deliver products and service rental displays across multiple retail locations on an assigned route. Responsibilities include cleaning, stocking, inspecting machines, and maintaining display quality while delivering superior customer service to retailers.

Ideal candidates are independent, reliable, and comfortable with physical tasks, driving a company vehicle, and representing Rug Doctor in a professional manner.