Field Area Manager - Indianapolis, Indiana

Allegro Home Delivery; Indianapolis (IN); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision coverage

401(k) with match

Life insurance

Paid holidays and PTO

Disability insurance

Career development opportunities

Job summary

Allegro Home Delivery, a division of ACS Logistics Holdings, seeks a operations supervisor to oversee fulfillment teams responsible for delivering mattresses, furniture, appliances and other large items. You will supervise crews and drivers, monitor independent contractors, and coordinate workflow to meet delivery schedules.

Responsibilities include staffing, mentoring, training, and collaboration with clients and vendors to ensure accurate loading, timely dispatch, and safe, compliant

Qualifications

• Experience in logistics or fulfillment environment.
• Experience supervising people.
• Ability to read and interpret documents such as shipping documents, bill of lading, reports, safety rules/procedures, operating and maintenance instructions.

Responsibilities

• Run crews and direct drivers, ensuring loads are completed and loaded accurately and in a timely manner.
• Monitor the success of Independent Contractors and Employee Drivers.
• Recruit new Independent Contractors and driving teams as needed.
• Coordinate and manage workflow for assigned employees.
• Ensure staffing and participate in hiring when needed.
• Support, mentor and motivate your teams.
• Facilitate training to maximize productivity, accuracy, and safety.
• Collaborate with clients, suppliers, and transport companies.
• Ensure product delivery with drivers and ICs.
• Perform cycle counts and inventory checks.
• Enter data in inventory and logistics software.
• Communicate with other departments to ensure successful operation.
• Solve problems regarding lost and missing products.
• Process daily paperwork for execution of the job.

Skills

Logistics experience

People supervision

Reading shipping documents

Multi-tasking

Leadership

Communication skills

Problem solving

Tools

Inventory software

Logistics software

Job description

Primary Role: You will be responsible for the overall operations and supervision of our fulfillment teams, ensuring timely deliveries of mattresses, furniture, appliances, and other large-scale consumer items. You will also play a key role in maintaining our customers’ expectations to ensure customer orders are delivered at the right time and to the right location.

Responsibilities:

• Run crews and direct drivers, ensuring loads are completed and loaded accurately and in a timely manner
• Monitor the success of our Independent Contractors and Employee Drivers
• Recruit new Independent Contractors and driving teams as needed
• Coordinate and manage workflow for assigned employees
• Ensure that we are properly staffed and participate in hiring when needed
• Support, mentor, and motivate your teams
• Facilitate training to ensure employees understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety
• Consult with clients, suppliers, and transport companies
• Collaborate closely with Independent Contractors and Drivers to ensure product delivery
• Perform cycle counts and physical inventories
• Ensure warehouse employees are entering data in inventory and logistics software programs
• Communicate efficiently with other departments to ensure a successful operation
• Solve problems regarding lost and missing products
• Process all paperwork daily associated with the execution of the job

Qualifications:

• Experience working in a logistics or fulfillment environment
• Experience supervising and managing people
• Able to read and interpret documents such as shipping documents, bill of lading, reports, safety rules/procedures, operating and maintenance instructions
• Manage multiple tasks simultaneously while meeting customer requirements and deadlines
• Strong leadership skills
• Excellent interpersonal, verbal, and written communication skills
• Demonstrated problem solving skills and analytical skills
• Able to collaborate with associates, leads, supervisors, independent contractors, drivers, and management

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), 401(k) match, life insurance, paid holidays and PTO, disability, and career development opportunities.

Physical/Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical requirements include the ability to sit and stand for several hours at a time, walk, reach, bend, stoop, stretch, lift, push, transport, and move up to 25 pounds and to talk and hear.
• Manual dexterity and visual acuity are needed to operate normal office equipment, such as a computer, telephone and copier. Specific vision abilities include close, distance, color and peripheral vision, depth perception, and the ability to adjust focus.

Environmental/Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an indoor, warehouse, and other environments that are not climate controlled and involves frequent contact with customers, vendors, employees, and the public
• Occasional visits to local warehouse may be required
• Some weekend and evening hours may be required

About ACS Logistics Holdings:

We are a fast-growing logistics and transportation company with three different areas of business. Anderson Cargo Services specializes in managing freight and custom shipping solutions. Allegro Home Delivery specializes in nationwide home deliveries of large-scale items, with a focus on the middle and final mile home delivery market. DataTrec offers data center relocations and provides safe, secure, high-speed transportation services and logistics for data center enterprise equipment.

Allegro Home Delivery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.