Field Applications Scientist — Flow Cytometry & Training

BD; Chicago (IL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Waters Field Applications Specialists enable customers to realize full value through expert training, workflow optimization, and hands-on support. You will translate complex technologies into actionable guidance, drive adoption, and collaborate with sales, service, and marketing to strengthen outcomes.

The role requires strong troubleshooting, presentation, and communication skills, with significant travel (60–70%) and field-based engagement across diverse customer environments.

Qualifications

• Bachelor’s degree in life sciences or related field.
• Hands-on experience with flow cytometry applications and cell sorting.
• Strong troubleshooting capabilities across complex workflows.
• Ability to translate scientific concepts into practical application.
• Strong training, communication, and presentation skills.
• Valid driver’s license with at least 3 years of driving history.
• Ability and willingness to travel extensively (60–70%), including multi-day overnight travel.

Responsibilities

• Lead customer onboarding to ensure a seamless transition from purchase to implementation.
• Deliver high-quality, application-focused training tailored to customer workflows and expertise levels.
• Educate customers on best practices to maximize instrument and application performance.
• Support initial setup, validation, and readiness of customer workflows.
• Provide advanced application support and troubleshooting across instruments and workflows.
• Partner with customers to resolve complex technical challenges efficiently.
• Serve as a trusted scientific advisor for ongoing application needs.
• Escalate and coordinate resolution of complex issues with internal teams.

Skills

Flow cytometry

Cell sorting

Troubleshooting

Scientific communication

Training

Communication

Presentation

Driver's license

Travel readiness

Education

Bachelor’s degree in life sciences or related field

Tools

FlowJo

Infinicyt

OMIQ

FCS Express

Job description

Waters Field Applications Specialists enable customers to realize full value through expert training, workflow optimization, and hands-on support. You will translate complex technologies into actionable guidance, drive adoption, and collaborate with sales, service, and marketing to strengthen outcomes.

The role requires strong troubleshooting, presentation, and communication skills, with significant travel (60–70%) and field-based engagement across diverse customer environments.