Field Applications Engineer — NAND Storage & Customer Lead

Silicon Motion, Inc; Milpitas (CA); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Annual merit increases

RSU for eligible employees

Year-end bonus

401(k) Employer Matching

Comprehensive health insurance

Job summary

Silicon Motion is seeking a Field Applications Engineer to support SSD, eMMC, and UFS products for key customers in Milpitas, CA. You will work closely with customers and the core engineering team to drive successful deployments.

The role requires strong communication, problem-solving, and cross-functional collaboration, with experience in NAND storage and related standards. On-site role with competitive compensation and benefits.

Qualifications

• 3+ years field support experience in semiconductor industry.
• Proficient in verbal, written and presentation skill.
• Familiar with system hardware design with good knowledge on schematic capture and PCB layout.
• Familiar with issue debugging by using Oscilloscope, logic analyzer, protocol analyzer.
• Familiar with PC system architecture and Windows/Linux OS environment.
• Must enjoy working with dynamic people and building client relationship.
• Experience in NAND storage system debugging is a plus.
• Good knowledge of NAND flash, eMMC, UFS, SATA, PCIe and NVMe standard is a plus.
• Good knowledge of Python, Bash, and C++ is a plus.

Responsibilities

• Support SSD, eMMC and UFS products for customers and collaborate with core engineering.
• Project manage the technical relationship with the assigned customer; be the go-to technical contact.
• Handle first-level technical discussions, issue clarification and debugging.
• Coordinate with sales to manage customer projects from kick-off to production.

Skills

Communication skills

Customer relations

Cross-functional teamwork

Schematic capture

PCB layout

Oscilloscope usage

Logic analyzer

Protocol analyzer

Windows OS

Linux OS

Python

Bash

C++

NAND storage knowledge

Tools

Oscilloscope

Logic analyzer

Protocol analyzer

Job description

Silicon Motion is seeking a Field Applications Engineer to support SSD, eMMC, and UFS products for key customers in Milpitas, CA. You will work closely with customers and the core engineering team to drive successful deployments.

The role requires strong communication, problem-solving, and cross-functional collaboration, with experience in NAND storage and related standards. On-site role with competitive compensation and benefits.