Field Applications Engineer: Customer-Facing Tech Advocate

Sandisk; Milpitas (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life/AD&D insurance

401(k) plan

Tuition reimbursement

Transit benefits

Job summary

Sandisk in California seeks a Field Applications Engineer to manage technical relationships with the customer, own product qualifications, and provide on-site and remote support. You will coordinate with cross-functional teams to ensure satisfaction and advocate customer needs to internal teams.

Requirements include a BS in CS or EE and strong data analytics, plus excellent communication and teamwork. This role offers a comprehensive benefits package and a path in a leading Flash memory company.

Qualifications

• BS in CS or EE; minimum 3.5 GPA
• Desire to develop career in storage industry
• Strong data analytic proficiency
• Effective communicator with customer-facing interest
• Familiar with Windows and/or Linux systems

Responsibilities

• Manage technical relationships with the assigned customer.
• Own product qualifications, including customer specification collection, sample arrangement, technical issue management and effective customer communication.
• Provide on-site and remote technical support for troubleshooting.
• Coordinate and work with cross-functional teams to ensure customer satisfaction.
• Represent and advocate customer needs and priorities to internal teams.

Skills

Data analytics

Customer-facing communication

Team player

Windows/Linux familiarity

Hardware/software architectures

Education

Bachelor of Science in Computer Science or Electrical Engineering

GPA 3.5 or higher

Job description

Sandisk in California seeks a Field Applications Engineer to manage technical relationships with the customer, own product qualifications, and provide on-site and remote support. You will coordinate with cross-functional teams to ensure satisfaction and advocate customer needs to internal teams.

Requirements include a BS in CS or EE and strong data analytics, plus excellent communication and teamwork. This role offers a comprehensive benefits package and a path in a leading Flash memory company.