Field Applications Engineer

Uponor; United States; Remote; USD 88,000 - 133,000; Full time

Job summary

An innovative company is seeking a Field Applications Engineer to tackle performance issues in residential and light commercial building systems. This remote role offers the opportunity to travel up to 75% across the US and Canada, collaborating with a focused team to analyze and resolve customer issues. You will be responsible for conducting inspections, preparing reports, and managing multiple projects while delivering exceptional customer service. If you have a passion for engineering and problem-solving, this position could be your next exciting challenge in a dynamic and supportive environment.

Benefits

160 hours paid time off

Flexible work hours

Diversity and inclusion initiatives

Qualifications

• Bachelor’s degree in engineering or relevant technical field with 3+ years of experience.
• Strong problem-solving and communication skills are essential.

Responsibilities

• Coordinate onsite examinations and conduct detailed inspections.
• Manage communication with stakeholders and provide proactive solutions.

Skills

Problem-solving

Report writing

Communication skills

Project management

Customer service

Education

Bachelor’s degree in engineering

10+ years' experience in plumbing/mechanical systems

Tools

MS Office

Digital data collection tools

Job description

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Role Overview

The Field Applications Engineer is responsible for onsite evaluations related to performance issues involving Uponor or GFBFS-AM products. They will apply technical expertise in residential and light commercial building systems, working collaboratively within a focused team. The role involves analysis to determine root causes of customer issues, delivering excellent customer service during onsite investigations, and preparing reports for stakeholders. The engineer will manage multiple projects, propose remediation plans, and collaborate across departments including warranty, sales, training, and marketing.

This is a REMOTE position requiring up to 75% travel across the US and Canada.

Key Responsibilities

1. Coordinate onsite examinations, providing protocols and sampling plans.
2. Conduct detailed inspections and assessments of property and systems.
3. Verify system design, layout, and condition during inspections.
4. Support project resolution in residential and light commercial buildings.
5. Interview property owners, tenants, contractors, and other stakeholders.
6. Perform field testing and measurements to diagnose issues.
7. Review documentation and ensure proper installation and maintenance of products.
8. Document findings with photos and reports.
9. Manage communication with stakeholders and provide proactive solutions.
10. Collaborate with the Product Quality team for testing and assessments.
11. Provide insights to support corrective actions and technical training.
12. Manage investigation projects and advise management on legal risks.

Qualifications

• Bachelor’s degree in engineering or relevant technical field with 3+ years of experience, or 10+ years' experience in plumbing/mechanical systems.
• Strong problem-solving, report writing, and communication skills.
• Ability to interpret technical instructions, drawings, and codes.
• Excellent project management and organizational skills.
• Experience handling difficult customer situations.
• Proficiency in MS Office, digital data collection, and field documentation.
• Willingness to travel up to 75% and work flexible hours, including evenings and weekends.

Preferred Skills

• Knowledge of plumbing and building codes (IBC, IPC, UPC, etc.).
• Experience in MEP consulting, building engineering, or related fields.

Benefits

• 160 hours paid time off (including PTO and sick leave for MN employees).
• Additional benefits details at company website.

Compensation range for US: $88,298 - $132,447/year, depending on experience and location.

Uponor is an equal opportunity employer. We value diversity and inclusion in our workforce.

Additional Details

• Seniority level: Associate
• Employment type: Full-time
• Industry: Wholesale Building Materials