Field Application Scientist, xPloration

OmniAb; Durham (NC); On-site; USD 119,000 - 136,000; Full time

Benefits offered by this job

401k matching

Health plans

PTO

Parental leave

Commuter benefits

Wellness stipend

Job summary

OmniAb seeks a Field Application Scientist to serve as a trusted technical partner to biotech, pharmaceutical, and academic customers, delivering pre- and post-sales scientific support that drives evaluation and adoption of the xPloration platform.

This role will lead customer demos, trainings, and technical troubleshooting, while translating field feedback into scalable improvements and enabling broader adoption.

Qualifications

• Bachelor’s degree in Bioengineering, Molecular Biology, Cell Biology, Biochemistry, or related field.
• MSc in a relevant field is a plus.
• Experience in customer-facing scientific roles with trainings and demos.
• Hands-on experience with mammalian cell culture, cell-based assays, and screening workflows.
• Strong experimental design, data interpretation, and communication skills.

Responsibilities

• Plan and execute on-site and virtual demos and evaluations with the Sales team.
• Lead customer onboarding, training, and interpretation of results.
• Provide expert technical support and troubleshooting in high-stakes environments.
• Develop enablement tools, protocols, and training materials.
• Capture feedback and communicate insights to Sales, Product, and R&D teams.
• Maintain documentation and CRM records; educate customers on platform benefits.

Skills

Customer-facing

Technical troubleshooting

Data interpretation

Experiment design

Team collaboration

Travel readiness

Education

Bachelor’s degree in bioengineering / related field

MSc in a relevant field

Tools

Mammalian cell culture

Flow cytometry

High-throughput screening

Molecular biology workflows

GraphPad Prism

Excel

R/Python

Job description

About OmniAb

OmniAb provides our pharmaceutical industry partners access to the most diverse antibody repertoires and cutting-edge screening technologies to enable discovery of next-generation therapeutics. We leverage our state-of-the- art technologies to facilitate the discovery of best-in-class antibodies.

OmniAb consists of dynamic, collaborative and innovative team members that are passionate about contributing to the technological frontier of drug discovery and to the advancement of global human health. Together, with our partners, we are enabling the discovery of next-generation therapeutics.

About OmniAb’s xPloration® Discovery System

OmniAb’s xPloration offers superior screening and cell recovery compared to other single cell profiling technologies. Its high throughput enables the discovery of rare cells potentially missed by other systems or approaches. Its rapid laser-based recovery process paired with next-generation sequencing enables further mining of immune repertoires for potential hit expansion. xPloration supports various assay formats and is valuable for high-throughput B cell screening within the growing OmniAb partner ecosystem.

About This Role

We’re seeking a Field Application Scientist to serve as a trusted technical partner to biotech, pharmaceutical, and academic customers, delivering pre- and post-sales scientific support that drives successful evaluation, adoption, and use of the xPloration platform. This person will be an important member of the xPloration technical support team that focuses on customer enablement (both remote and on-site) while also doing some internal applications development.

• Externally this person will serve as a confident, friendly, and scientifically rigorous representative of xPloration and OmniAb - leading customer demos, trainings, and technical troubleshooting.
• For internal applications, this person will help expand and validate workflows, develop training materials, and translate field feedback into scalable improvements that broaden xPloration adoption across a larger audience.

This individual will collaborate closely with our Sales and Science teams to ensure a seamless customer experience. The ideal candidate has a strong technical background in assay development, high-throughput screening, antibody discovery, instrument hardware support, and good customer service and communication skills.

This role reports to the Senior Field Application Scientist.

This is an onsite position based out of our Durham, North Carolina office and will require 50% to 75% domestic and international travel. This is a full-time position, and the office hours are between 8am to 5pm local time.

What You’ll Do

• Plan and execute on-site and virtual demos and technical evaluations in close partnership with the xPloration Sales team.
• Lead customer onboarding and training, including best practices, workflow setup, experimental design guidance, and interpretation of results.
• Provide expert, scientist-to-scientist technical support and troubleshooting - staying calm, confident, and solution-oriented during high-stakes or challenging demo and partner environments.
• Develop enablement tools and technical content including protocols, SOPs, training decks, demo scripts, FAQs, troubleshooting guides, and demo-ready datasets.
• Execute validated solutions to improve and expand on xPloration workflows, use cases, and performance to partners and customers.
• Capture and synthesize customer feedback, recurring technical issues, workflow needs, and emerging applications; communicate actionable insights to Sales, Product, R&D, and Service teams to improve the customer experience and inform product development.
• Maintain high-quality documentation and operational rigor (e.g., CRM notes, training records, experiment documentation, and escalation summaries).
• Educate potential customers and partners on the benefits, differentiators, and applications of our screening technology.
• Communicate effectively across the company and externally, representing OmniAb at customer sites, relevant scientific conferences and trade shows.
• Other duties as required.

What You Bring

• Bachelor’s degree in Bioengineering, Molecular Biology, Cell Biology, Biochemistry, or a related field with 5+ years of relevant industry experience.
  • MSc in a relevant field and 2+ years of relevant industry experience.
• Proven success in a customer-facing scientific role (e.g., Field Applications Scientist, Applications Scientist, Technical Support Scientist) delivering trainings, demos, and technical troubleshooting.
• Hands-on experience with mammalian cell culture, cell-based assays, high-throughput screening, flow cytometry or imaging-based analysis, and/or molecular biology workflows
• Strong experimental and analytical instincts with the ability to design experiments, interpret data, isolate variables, and recommend next steps under real-world constraints.
• Excellent communication and teaching skills with the ability to build credibility quickly and represent OmniAb/xPloration with professionalism and warmth.
• Strong record-keeping and organizational skills, capable of prioritizing effectively and managing a diverse workload.
• A proactive, customer service-oriented mindset in regards to building trusted partner relationships and shared success.
• Willingness and ability to travel up to 75% of the time.

Nice To Have

• MSc or PhD in a relevant field.
• Familiarity with antibody discovery pipelines, single B-cell screening and sequencing concepts.
• Track record creating scalable enablement assets such as training programs, onboarding checklists, troubleshooting playbooks, or application notes.
• Comfort with data handling and visualization tools (e.g., Excel, GraphPad Prism, R/Python) and strong documentation discipline.

Our total rewards package includes an annual base and variable compensation, target bonus, equity, refresh grants, ESPP, comprehensive health plans, immediate 401k matching, PTO, sick leave, paid parental leave, commuter benefits, wellness stipend, education reimbursement and more!

The base compensation range for this position is $119,000 - $136,000 per year. The range provided is an estimate. Actual compensation may vary based on skills, experience, education, location, and other factors permitted by law.

At OmniAb, we value diversity and strive to create an inclusive environment for everyone. We welcome a variety of experiences, skills, and perspectives within our organization and encourage individuals from diverse backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and we will consider all qualified applicants based on merit and business need. We do not discriminate due to any non-merit-based factors or legally protected classes under federal, state, or local law.