Field Application Scientist - West

Biolog, Inc; Hayward (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in microbial identification is seeking a Field Applications Support member to assist its sales team in North America. The ideal candidate will provide knowledge and technical support for Biolog's products while fostering relationships with customers and conducting product demonstrations. This role requires an MS or PhD in a relevant field and offers a competitive salary with bonuses.

Benefits

Competitive Compensation Packages

Car Allowance and Mileage

Annual Bonus Plan

Full Medical, Dental, and Vision Coverage

Company Provided Life Insurance

401k Plan

Stock Options

Qualifications

• 2+ years in customer support or related biotech industry roles.
• Experience with mammalian cell culture and microbial taxonomy.
• Excellent communication for presentations and reports.

Responsibilities

• Support sales and use of Biolog cellular analysis products.
• Conduct training and technical presentations for customers.
• Perform laboratory work to assist with applications.

Skills

Microbial Knowledge

Analytical Skills

Communication Skills

Problem-Solving

Education

MS degree in microbiology, cell biology, biochemistry, or related field

Job description

Description

Overview:

Biolog is a leader in microbial identification, phenotypic cell profiling, and metabolic fingerprinting for

microbial and mammalian cells. Located in Hayward, CA, the company’s products enable the identification

of thousands of species of bacteria, yeast, and fungi as well as characterization of human cells and

mitochondria. Biolog products are available worldwide, either directly from the company or through its

extensive network of international distributors.

Most recently Biolog expended it offerings with the acquisition of Anaerobe Systems to offer Anaerobic

Chambers and TruPRAS specialty media. In an earlier acquisition Biolog also performs identifications

through DNA-Sequencing and MALDI-TOF at its Newark, DE location. Biolog Inc. has the strong

investment backing of both BroadOak Investments and Research Corporation Technologies (RTC), who

specialize in life sciences tools investments. Biolog is looking to expand its current cellular analysis product

offerings while remaining committed to supporting its current customers in many diverse markets.

Biolog is hiring for its Field Applications Team in North America serving the Western half of the United

States and Canada with a preferred location in the San Francisco Bay area for regular ability to commute

into either the Hayward or Morgan Hill locations. Other locations may be considered on a case-by-case

basis, but only in the Western half of the United States. We are looking for a highly motivated individual to

enable our sales team to sell all the Biolog products including microbial ID, Phenotype MicroArray,

mammalian products, as well as Anaerobic Chambers by providing their knowledge and technical support

to the sales process. This individual will report to the VP of Sales, North America and will work with the

sales team on primarily pre-sales support questions, technical presentations, software, on-site product

demonstrations as well as presenting the data from the resulting demonstrations. Post-sales support will

be expected for technical customer questions, training, and on-site installations of instrumentation.

The ideal candidate should be passionate about serving customer needs and well versed in microbial

biology, cell biology, and biochemistry. This individual should have a strong interest in research and be able

to support Biolog customers in the field after appropriate training. Overnight travel is estimated to be

between 20-40% and is location dependent.

What We Offer:

· Competitive Compensation Packages (Base plus commission structure)

· Car Allowance plus mileage

· Annual Bonus Plan

· 100% employee/ 75 % dependent Medical, Dental and Vision premiums are paid for by

the company

· Company provided life insurance plan

· 401k Plan

· Stock Options

Requirements

Responsibilities:

• Support the sale and use of Biolog cellular analysis products

• Work with the sales team to maintain and grow product usage by conducting technical

presentations, product support and seminars

• Work with sales to conduct product demonstrations for prospective customers and present

acquired data on short timelines

• Perform laboratory work in support of Biolog applications

• Provide end user training to customers at Biolog and on-site when necessary

• Provide on-going workflow development support and troubleshooting for customers in-person,

via phone or email as needed

• Develop and maintain customer satisfaction in the assigned territory knowing you are there to

support their success through our workflows

Qualifications:

• MS degree in microbiology, cell biology, biochemistry, or a related field. Ph.D. preferred

• Extensive microbiology knowledge and experience including aerobic and anaerobic bacteria,

yeasts, and filamentous fungi

• Familiar with microbial taxonomy

• Experience with mammalian cell culture; knowledge of mammalian cell biology a plus

• Good knowledge of the biochemical pathways of core metabolism

• 2+ years in customer support, FAS, or related biotech industry roles

• Interest in understanding customers’ needs and helping to relate to Biolog applications

• Experience teaching or training

• Excellent analytical and problem-solving skills

• Excellent communication skills for oral presentations, customer discussions and written technical

reports required

• Ability to work collaboratively and foster professional, constructive relationships as part of a team

while also working independently to produce/ analyze data and meet challenging timelines and

goals

• Ability to travel domestically on a regular basis (20-40%, depending on location)

• Able to work in the United States currently, and without future sponsorship requirements

• Ability to travel to Canada