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Illumina is seeking a Field Application Scientist to support customers in South Wales and the South West of England. The role requires strong technical and interpersonal skills to provide training and troubleshoot issues, enhancing customer satisfaction in genomic technologies. This position offers opportunities for professional growth in a leading company in the sequencing industry.
What if the work you did every day could impact the lives of people you know? Or all of humanity?
At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Field Application Scientist 2
The UK/IRE team is looking for a Field application Scientist to cover South Wales and the South West of England. This is a field based role with travel required across the region to support customers.
Why us
The Field Applications Scientist partners with our clinical and research customers to provide technical training, troubleshooting, and complaint resolution. This position serves as a scientific consultant during pre- and post-sales activities and will collaborate with our broader commercial team to maximize sales growth and customer satisfaction. This role requires troubleshooting, communication, time management, situational awareness, poise under pressure, and collaboration. You will be commercially minded and partner with your customers to ensure they receive the best service and relevant products. You will be expected to build and maintain strong relationships across territory Service and Support teams, Marketing, Sales, Customer Service, and Quality organizations.
The territory you will cover for our customers will be South Wales, Bristol and the South West of England.
Why You
Illumina is at the forefront of bringing whole genome sequencing into healthcare, helping change lives by driving adoption of sequencing in the diagnosis of rare disease and emerging cancer applications. Your new colleagues are all deeply passionate about what they do, knowing that our work has the power to improve lives.
Illumina's employee benefits are industry-leading and include, flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!
Responsibilities will include
Preferred Education, background, skills and experience
What can you expect
Our team members are bright, energetic, and dedicated—they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program including highly competitive salariesaccompanied by a market leading benefits package.
You will be part of the global leader in the Sequencing industrywhere you will find robust growth opportunities and career development within Illumina.
We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day.At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.
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