Field Application Scientist, Northeast/Mid-Atlantic

Unchained Labs; United States; On-site; USD 110,000 - 135,000; Full time

Job summary

Unchained Labs is hiring a Field Application Scientist for the Northeast/Mid-Atlantic region. The role emphasizes pre-sales demonstrations, expert knowledge of product lines, and collaboration with the marketing and support teams.

You will install, QC instruments and train customers and distributors while maintaining strong customer relations. The successful candidate will have an MS in Biochemistry or Biophysical sciences (PhD preferred), 5+ years in related biotech roles, and the ability to

Qualifications

• MS degree in Biochemistry or Biophysical sciences or a related scientific field; PhD preferred.
• Experience in biotech industry roles particularly in customer support or FAS.
• Experience teaching or training others.
• Able to lift 40 pounds.
• Ability to travel up to 70% overnight across Northeast, Mid-Atlantic, Midwest and East Canada.

Responsibilities

• Support the Unchained Labs Analytics.
• Conduct pre-sales technical presentations and seminars.
• Plan and execute demonstrations of Unchained Labs analytical instruments.
• Maintain an expert-level knowledge of the Unchained Labs product line.
• Install, QC instruments, and train new customers, new hires and distributors.
• Provide front-line technical support and work with internal escalation teams as needed.
• Keep CRM system up to date with customer notes and issues.
• Maintain positive customer relations.
• Help Marketing department with localization of marketing activities and materials.
• Willingness to work with and support the team located across the U.S. or other regions.
• Assist with maintenance of the Boston lab.

Skills

Biochemistry

Biophysical sciences

Protein stability

Formulations screening

Biologics

Viral vectors

Lipid nanoparticles

Laboratory techniques

Fluorescence

UV-Vis

DSC

DLS

SLS

ITC

DSF

Biological assays

Training

Education

MS degree in Biochemistry or Biophysical sciences

PhD preferred

Job description

Field Application Scientist, Northeast/Mid-Atlantic

East US

Job Description: Field Application Scientist, Northeast/Mid-Atlantic

The Top Line

Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem-tackling products that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it. Our tribe is different. We thrive on moving fast, taking risks and persevering through failure. We embrace the unknown and we are happy to make mistakes. We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything.

The Job

We are building the next cool life sciences tools company, and we are looking for the next generation of high-octane sales rock stars. We want people who are willing to roll up their sleeves, sweat, think outside the box and create something special with us.

Responsibilities

• Support the Unchained Labs Analytics
• Conduct pre-sales technical presentations and seminars
• Plan and execute demonstrations of Unchained Labs analytical instruments
• Maintain an expert-level knowledge of the Unchained Labs product line
• Install, QC instruments, and train new customers, new hires and distributors
• Provide front-line technical support and work with internal escalation teams as needed
• Keep CRM system up to date with customer notes and issues
• Maintain positive customer relations
• Help Marketing department with localization of marketing activities and materials
• Willingness to work with and support the team located across the U.S. or other regions.
• Assist with maintenance of the Boston lab

Qualifications

• MS degree in Biochemistry, Biophysical sciences or a related scientific field, PhD preferred.
• 5+ years in customer support, FAS, or related biotech industry roles preferred
• Experience working with protein stability applications, formulations screening, biologics.
• Experience working with viral vectors and/or lipid nanoparticles is a plus.
• Working Knowledge of laboratory techniques and fundamentals of biophysical techniques (ex. Fluorescence, UV-Vis, DSC, DLS, SLS, ITC, DSF, etc.)
• Demonstrated experience designing biological assays and solving complex scientific problems
• Experience teaching or training
• Able to lift 40 pounds
• Ability to travel up to 70% overnight when required through, but not limited to Northeast, Mid-Atlantic, Mid-west territories and East Canada.
• Location- East US

Compensation:

The US base salary range for this full-time position is $110,000 - $135,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our commission program, and comprehensive health and retirement benefit programs.

US Jobs must have pay transparency on all JD's

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Unchained Labs’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.